Can't see your certifications? Complete your SAP Universal ID setup

[SAPSupport]

Your SAP Universal ID might be missing a secondary email address. This additional email is required for account recovery purposes and to
manage your certifications effectively. Please add at least one additional email address by visiting the Universal ID account manager.

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Learn more about the SAP Support user and program here.

[SAPSupport · Accepted solution]

In order to solve the issue, kindly follow the advises in the below KBA to add a secondary email address. This can be any email address, it's not necessary to have any S-User or P-User assigned to it. Please make sure to verify the email address. 

2882908 How to add an additional user or e-mail address to the SAP Universal ID (UID)