can´t load sap web ide for sap hana

[Former Member]

Hi, i installed webide for xs advanced, and the app is running but, when i try to access to the app in https://host.com:53075, it throws a page where it say that "SAP Web IDE is not available now". i saw the console and it has a few errors, for example, "GET https://hostname:53075/che/ 404 (Not Found)" or "2018-01-16 16:10:10.656104 failed to load Javascript resource: sap/watt/ui/library-preload.js -", do you have any idea why this si happen?, regards

[mike_howles4]

I have this exact same problem on a newly installed HANA 2.0 SP03 system. Did anyone find an answer?

[former_member274025]

Hi Oscar,

I need some for information of the stack that you are working with.

Looking at the errors, it looks like the installation didn't include the mtaext file.

You need to download this file from the relevant release note.

Then, install WEBIDE with mtaext file using the following XS command.

For example, if you are working with SPS02 release:

xs install XSACSAPWEBIDE02_6-80002257.ZIP -e sap-xsac-devx.mtaext -o ALLOW_SC_SAME_VERSION

Make sure that the HRTT version installed is above the minimal recommended version for your WEBIDE. You can find this information in the relevant release note.

[kyo_choi2]

From installation troubleshooting guide,

Normally it only takes a few minutes for XSA services to start. However. depending on your machine, it can take over 30 minutes for XSA services to begin. If the service doesn't show STARTED and doesn't show 1/1 instances, keep waiting until the service is enabled.

Also check,

1. Host name file has correct IP address.

2. Restart the PC to start fresh. Check if your instance in VMWare has enough CPU and memory configured.

3. Using the Tool 1. Start analyzing the SAP Web IDE environment by running the following command: xs check-webide

[former_member514240]

How this issue got resolved? i have same issue now with HANA SPS03.

Hi,

We recently installed HANA XS WEBIDE and URL launch is ever hanging. We tried the following but still same issue.

1. Tried different versions of HRTT and WEBIDE and webide lauch is ever hang

2. Restarted HANA and XSA

Could someone suggest what causing the issue Here.

Version details -

HANA Version - 2.00.037

XS version - xs v1.0.115

com.sap.xsa.admin 1.7.1
com.sap.devx.webide 4.1.48
com.sap.core.account 1.1.13
com.sap.xsa.hrtt 2.9.42
alm-product-installer 1.17.1

Error log - xs logs webide --all > webide1.log

=========================

5/1/20 10:31:00.883 AM [APP/2-0] SYS #2.0#2020 05 01 10:31:00:883#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o242z2#PLAIN##GET request to /watt/resources/sap/watt/ui/library-preload.js completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/watt/ui/library-preload.js'# 5/1/20 10:31:01.734 AM [APP/2-0] SYS #2.0#2020 05 01 10:31:01:734#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o243ms#PLAIN##GET request to /watt/resources/sap/hana/sqlanalyzer/webidex/ui/theme/style.css completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/hana'# 5/1/20 10:31:02.285 AM [APP/2-0] SYS #2.0#2020 05 01 10:31:02:284#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o2441y#PLAIN##GET request to /watt/resources/sap/watt/common/service/ui/Browser.json completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/watt/common/service'# 5/1/20 10:31:02.288 AM [APP/2-0] SYS #2.0#2020 05 01 10:31:02:288#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o24421#PLAIN##GET request to /watt/resources/sap/watt/common/service/editor/Editor.json completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/watt/common/service'# 5/1/20 10:31:02.290 AM [APP/2-0] SYS #2.0#2020 05 01 10:31:02:290#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o24427#PLAIN##GET request to /watt/resources/sap/watt/common/service/editor/CodeCompletion.json completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/watt/common/service'# 5/1/20 10:31:02.293 AM [APP/2-0] SYS #2.0#2020 05 01 10:31:02:293#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o24423#PLAIN##GET request to /watt/resources/sap/watt/common/plugin/aceeditor/service/Editor.json completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/watt/common/plugin/aceeditor'# 5/1/20 10:31:02.294 AM [APP/2-0] SYS #2.0#2020 05 01 10:31:02:294#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o2442b#PLAIN##GET request to /watt/resources/sap/watt/common/service/ui/Config.json completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/watt/common/service'# 5/1/20 10:31:02.296 AM [APP/2-0] SYS #2.0#2020 05 01 10:31:02:296#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o2442c#PLAIN##GET request to /watt/resources/sap/watt/common/service/editor/PrefixCalculation.json completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/watt/common/service'# 5/1/20 10:31:02.298 AM [APP/2-0] SYS #2.0#2020 05 01 10:31:02:297#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o2442f#PLAIN##GET request to /watt/resources/sap/watt/common/service/platform/DocumentProvider.json completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/watt/common/service'# 5/1/20 10:31:02.301 AM [APP/2-0] SYS #2.0#2020 05 01 10:31:02:301#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o2442i#PLAIN##GET request to /watt/resources/sap/watt/common/service/ui/ConfigAvailability.json completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/watt/common/service'# 5/1/20 10:31:02.305 AM [APP/2-0] SYS #2.0#2020 05 01 10:31:02:305#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o2442l#PLAIN##GET request to /watt/resources/sap/watt/common/service/ui/Displayinformation.json completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/watt/common/service'# 5/1/20 10:31:02.306 AM [APP/2-0] SYS #2.0#2020 05 01 10:31:02:306#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o2442m#PLAIN##GET request to /watt/resources/sap/watt/common/service/editor/UndoRedo.json completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/watt/common/service'# 5/1/20 10:31:02.331 AM [APP/2-0] SYS #2.0#2020 05 01 10:31:02:331#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o2443d#PLAIN##GET request to /watt/resources/sap/watt/common/service/ui/Part.json completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/watt/common/service'# 5/1/20 10:46:51.181 AM [APP/2-0] SYS #2.0#2020 05 01 10:46:51:180#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o2og8a#PLAIN##GET request to /watt/sap-ui-cachebuster completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/sap-ui-cachebuster'# 5/1/20 10:46:51.596 AM [APP/2-0] SYS #2.0#2020 05 01 10:46:51:595#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o2ogjt#PLAIN##GET request to /watt/resources/sap/watt/ui/library-preload.js completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/watt/ui/library-preload.js'# 5/1/20 10:46:52.354 AM [APP/2-0] SYS #2.0#2020 05 01 10:46:52:354#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o2oh4v#PLAIN##GET request to /watt/resources/sap/hana/sqlanalyzer/webidex/ui/theme/style.css completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/hana'# 5/1/20 10:46:52.988 AM [APP/2-0] SYS #2.0#2020 05 01 10:46:52:988#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o2ohmh#PLAIN##GET request to /watt/resources/sap/watt/common/service/ui/Browser.json completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/watt/common/service'# 5/1/20 10:46:52.991 AM [APP/2-0] SYS #2.0#2020 05 01 10:46:52:990#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o2ohmj#PLAIN##GET request to /watt/resources/sap/watt/common/service/editor/Editor.json completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/watt/common/service'# 5/1/20 10:46:52.992 AM [APP/2-0] SYS #2.0#2020 05 01 10:46:52:992#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o2ohml#PLAIN##GET request to /watt/resources/sap/watt/common/plugin/aceeditor/service/Editor.json completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/watt/common/plugin/aceeditor'# 5/1/20 10:46:52.994 AM [APP/2-0] SYS #2.0#2020 05 01 10:46:52:994#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o2ohmp#PLAIN##GET request to /watt/resources/sap/watt/common/service/editor/CodeCompletion.json completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/watt/common/service'# 5/1/20 10:46:53.004 AM [APP/2-0] SYS #2.0#2020 05 01 10:46:53:004#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o2ohmu#PLAIN##GET request to /watt/resources/sap/watt/common/service/ui/Config.json completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/watt/common/service'# 5/1/20 10:46:53.005 AM [APP/2-0] SYS #2.0#2020 05 01 10:46:53:005#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o2ohmv#PLAIN##GET request to /watt/resources/sap/watt/common/service/editor/PrefixCalculation.json completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/watt/common/service'# 5/1/20 10:46:53.006 AM [APP/2-0] SYS #2.0#2020 05 01 10:46:53:006#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o2ohmx#PLAIN##GET request to /watt/resources/sap/watt/common/service/platform/DocumentProvider.json completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/watt/common/service'# 5/1/20 10:46:53.007 AM [APP/2-0] SYS #2.0#2020 05 01 10:46:53:006#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o2ohmy#PLAIN##GET request to /watt/resources/sap/watt/common/service/ui/ConfigAvailability.json completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/watt/common/service'# 5/1/20 10:46:53.010 AM [APP/2-0] SYS #2.0#2020 05 01 10:46:53:010#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o2ohn3#PLAIN##GET request to /watt/resources/sap/watt/common/service/ui/Displayinformation.json completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/watt/common/service'# 5/1/20 10:46:53.011 AM [APP/2-0] SYS #2.0#2020 05 01 10:46:53:011#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o2ohn5#PLAIN##GET request to /watt/resources/sap/watt/common/service/editor/UndoRedo.json completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/watt/common/service'# 5/1/20 10:46:53.028 AM [APP/2-0] SYS #2.0#2020 05 01 10:46:53:028#+00:00#ERROR#/Handler#########mX0K4ZN3FpyNEnpTo3XI7DKDRs4sQbrb######k9o2ohnm#PLAIN##GET request to /watt/resources/sap/watt/common/service/ui/Part.json completed with status 404 - error during fs.realpath: ENOENT: no such file or directory, lstat '/hana/shared/<SID>/xs/app_working/<HOSTNAME>/executionroot/987daf83-37bb-4f09-8086-ee2b4101f70f/app/resources/watt/resources/sap/watt/common/service'#

[Former Member]

hi Ofer, thanks for you answer, here are the logs di1.txt wi1.txt, regards.

pdta: i observed the errors inside logs and i think that it is a permission problem:

the folder 80133306-d389-4295-b89c-0923fcff4eef/app appears in the log as a 404 status

[former_member274025]

Hi Oscar,

For further investigation, if posible, I need you to attache some logs files using the following XS command:

xs t -s SAP

xs logs webide --all > wi1.log

xs logs di-core --all > di1.log

Thanks,

Ofer

[Former Member]

hi, can you help me with this issue?

[Former Member]

Hi Ofer, thanks for the answer, well, i have to say that i used the mtaext, i'm workin with SPS02 and i'm installing XSACSAPWEBIDE02_6-80002257.ZIP. The difference is that i dont using the flag -o ALLOW_SC_SAME_VERSION, but, i guess that this flag is usefull when you have a older version installed, in my case i dont have installed any version. I followed all instructions in release note .

here is the information, if you need somthing else, please let me know, regards.