on 2021 Apr 13 8:34 PM
Request clarification before answering.
One way to resolve is to restart the Tomcat Services on the WebViewer server. Although have resized the JVM of Tomcat to 2048-4096 on a 16GB RAM machine, still the problem occurs intermittently. I myself am looking for a trigger which could help in automate the restart of the tomcat service, as the WebViewer admin page keeps on working, only the images do not display.
Another factor is the length of url, when it becomes more than 256 characters. SAP has released a note 3064973 for handling the image url length. We are still working on the Note. Hope you are able to implement the SAP Note much faster.
Thanks.
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Hello David,
I`m having the same issue. Could you pleae tell me how did you get this resolved?
Thanks.
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