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Can CAI bot receive Messenger Location

cherry_li
Advisor
Advisor
0 Kudos

Hi team,

I want to ask if the “location” button in Messenger is supported by CAI?

For example:

A user sends her location with the “location button”, not text, can the bot get the correct location and map it to CAI “golden location entities”?

The CAI bot usage:

CAI bot will reply the outage information based on the location provided by end user sent in Messenger, but the end user's input in Messenger may point to a wrong location by CAI bot, so customer want to use the location button in Messenger, which the user can directly send the location to bot. is this function standard support? or need to do customizing?

Thanks.

Accepted Solutions (0)

Answers (4)

Answers (4)

cherry_li
Advisor
Advisor
0 Kudos
Thanks ALL! Cherry
erica_li1717
Associate
Associate
0 Kudos

Hi Cherry, Did you find the solution?

srini3103
Explorer
0 Kudos

By Default CAI doesn't have this functionality. But if we go for Custom Bot UI, you can do this with browser location via JS code.

kaiuwe_pielka
Explorer
0 Kudos

The messenger acts as frontend for the chatbot. All data the messenger captures from the User is sent as text to the chatbot. The chatbot reacts to this text.