CAL Connect Error, both Remote Desktop and GUI

[former_member318615]

Hello,

I read the Guide, but I am still getting an error on Step 3 (Connect).

The CAL Appliance is Active and green. All good.

When I try to connect, both Remote Desktop or GUI, I get the following errors. I also tried without VPN.

Any idea or suggestion would be appreciated! Thank you.

[former_member318615]

Hello both!

Thank you very much for your help. With your suggestions I asked for some Azure help internally and we solved the security issue. This is how:

1) Option 1: We first created a new Rule to allow the Inbound connection on Port 3389. It was working! But our policy doesn't allow that, and they deleted it.

2) Option 2: They suggested to use the "JIT". I followed the instructions from here and it did work! Secure management ports with just-in-time (JIT) access from Virtual Machine - Overview (azure.com)

Now I am in. Thanks again.

Sofia