BYD2408 Add Customer name&ID to email subject for layout "Account Statement with Due Date List"

[SAPSupport]

Hi.

I am are trying to add Customer name & Customer ID to the subject of form template "Account Statement with Due Date List".
Specifically it is to the the, United Kingdom - English , United States - English and France - French version of the form.
I donwloaded the form and its scheme that includes the XML of the data structure.

Here are examples of how i tried editing the Subject :
*** [FormTradeReceivablesPayablesAccountStatement-BusinessPartnerInternalID]
*** [TradeReceivablesPayablesAccountStatement-BusinessPartnerInternalID]
*** [FormTradeReceivablesPayablesAccountStatement-FormTradeReceivablesPayablesAccountStatement-BusinessPartnerInternalID]

I also tried with CompanyID:
*** [FormTradeReceivablesPayablesAccountStatement-CompanyID]
*** [TradeReceivablesPayablesAccountStatement-CompanyID]
*** [FormTradeReceivablesPayablesAccountStatement-FormTradeReceivablesPayablesAccountStatement-CompanyID]

With all those I did not see the actual values in the emails that were send.
This included making a new document and seeing the email output as it arrived in the mail or generating another output of an existing Balance Confirmation and seeing its output in the mail.

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[SAPSupport · Accepted solution]

Dear Customer,

The placeholder input is incorrectly. The following is a correct example.

test 123 [TradeReceivablesPayablesAccountStatement-BusinessPartnerInternalID] [TradeReceivablesPayablesAccountStatement-CompanyID].

When input the placeholder, the path in "[]" should be started after the part "<MessageHeader> ....  </MessageHeader>" in the XML.

For example, the following is a part of the original XML. When input place holder, ignore the contents until </MessageHeader>. The start should be TradeReceivablesPayablesAccountStatement

------------------------------------------------

<n0:FormTradeReceivablesPayablesAccountStatementNotification
    xmlns:n0="http://sap.com/xi/SAPGlobal20/Global"
    xmlns:prx="urn:sap.com:proxy:LDI:/1SAI/TAE0FBC2F1E449FB78B1491:804">
    <MessageHeader>
        <CreationDateTime/>
    </MessageHeader>
    <TradeReceivablesPayablesAccountStatement>
        <CompanyID>.......</CompanyID>

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Best Regards,

SAP Support,

Cariford