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Business Object promote job using LCM doesnt work

Former Member
0 Kudos

Dear All,

i just installed the BO 4 in windows 2003 Server, when im trying to transport object using LCM, promote job is not working, while im trying to test promote the result is "success" but when im trying to just promote, it doesn't work, i saw the Promote status, success , failure or partial success its all blank. i search for LCM log, i cannot find any logs seems like the jobs is not started.

Please experts, can you help me.

Thank you and regards

dinie

Accepted Solutions (1)

Accepted Solutions (1)

Henry_Banks
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

it will be one of 2 things :

1) LCMBIAR can be imported but not promoted (test promote works but not real promote)

This is because the Adaptive Job Server wasnu2019t started.

2) Promote button is greyed out.

This is because the VM has IE8 installed, and thatu2019s only supported in Compatibility View mode.

Set compatibility view in the browseru2019s Tools menu and then it works.

Regards,

H

p.s. you'll also need to ensure the LCM service contained in the APS is running too.

Former Member
0 Kudos

Hi Henry,

let me answer your question :

1. Adaptive Job server is up, you can check my screen shot on https://docs.google.com/document/d/1xhIEjSp0P241Y8Tp9HMrAqpN1CtX-70u6Z2v0OGQzxI/edit

2. promote button is not grey. i have tried to promote job using IE 8 and still not working.

btw can you explain what is an APS?

would you give me another sugestion?

thank you and regards,

dinie

Henry_Banks
Product and Topic Expert
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it's the Adaptive Processing Server (listed under CMC > Servers)

my suggestion is that you log a support message to component: BI-BIP-ADM

regards,

H

Former Member
0 Kudos

Hi All,

i have solved the problem. when i use IE 8.0 after i post the message to the job was created and it succeed, it takes time :D. but i always using Mozilla for testing the LCM and it doesnt work. if we want to use mozilla to run LCM, just use Firefox 3.5 and 3.6 because there's exist Sun JRE 1.6 .

Thank you for all your support ,

dinie

Edited by: dinie09 on Jan 18, 2012 9:04 AM

Former Member
0 Kudos

Hi All,

i have solved the problem. when i use IE 8.0 after i post the message to the job was created and it succeed, it takes time :D. but i always using Mozilla for testing the LCM and it doesnt work. if we want to use mozilla to run LCM, just use Firefox 3.5 and 3.6 because there's exist Sun JRE 1.6 .

Thank you for all your support ,

dinie

Henry_Banks
Product and Topic Expert
0 Kudos

so it was an incompatible browser!

Former Member
0 Kudos

hi Dinie,

I am facing the same problem, i tried through opera browser it didn't work now i tried through IE8

but also its not working.

Can you please let me know how much time it took for the job to be completed(As u mentioned it takes time).

Thanks & Regards,

Mahesh.

Henry_Banks
Product and Topic Expert
0 Kudos

Hi,

Please create your own thread. This one is long answered.

Regards,

H

p.s.  to answer your question - it depends a) how big your job is and b) how much heap size has been allocated to your LCM APS.

Answers (0)