Build Process Automation: Call Web Service with Destination Timeout Error

[MioYasutake]

Hi community,

I am configuring a standard process template "Supplier Invoice Status Check".

https://api.sap.com/package/eu10.storecontentdevacc.automaticsupplierinvoicestatuscheck2/overview

By following the configuration guide, I have created a communication user, communication arrangement, etc. in our S/4HANA Public Cloud tenant. The Destination has been configured as shown below:

I double-checked that this destination is accessible via SAP Business Application Studio.

However, when I test the process, it fails at the first "Call Web Service with Destination" step with the following error:

		{
			"code": "irpa_core.error.Timeout",
			"message": "Timeout error: call callHttpRequest"
		}

The following is the request object passed to the step:

		{
			"url": "/sap/opu/odata/sap/API_BUSINESS_PARTNER/A_BusinessPartnerAddress?$filter=BusinessPartner eq '15300002'&$format=json&$select=AddressID",
			"method": "GET",
			"responseType": "json",
			"resolveBodyOnly": true,
			"timeout": 30000,
			"encodeDestinationPath": true
		}

The URL is working fine from Postman (with the same user and password used in the destination).

Does anyone have an idea why this timeout error is occurring?

[Dennis_Suck85]

Hello MioYasutake

There could be several reasons for the timeout.

My suspicion is that there is a communication problem between SAP BPA and the destination in SAP BTP, meaning SAP BPA cannot access the destination that configured in SAP BTP.

Did you config the destination-name as the destination in SAP BPA or you use the link like in Postman?
A screenshot of the Destination configuration from SAP BPA would be helpful here.

Best regards
Dennis

[leon_potgieter]

Hello MioYasutake,

Did you manage to fix this issue? I'm getting the same error.

Thanks 

Leon