BTP problem to activate Signavio

[gaaz_2023]

When I go to the BTP cockpit https://cockpit.btp.cloud.sap/ only the ALM appears as a global account; when I activate the SIgnavio through the Boosters, it gives me an error because of that.

[Projit]

Hi

It appears that Signavio entitlement is not available on the BTP Global account that you have logged into.

2 possible reasons - either the entitlement has not been processed yet or the entitlement was added to a different BTP Global Account.

Best option - reach out to your SAP/Signavio Sales Executive and ask them to investigate what's happening with your entitlement. Alternatively, you can reach out to the Support team via SAP4ME.

Regards,
Projit