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BTP HANA temporarily unavailable

jc96
Discoverer
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image.png

 

From the past two days, in my SAP BTP trial account, I am unable to access my HANA cloud services. The error that pops up says "A fatal error has occurred and the application is temporarily unavailable. SAP is investigating the problem."

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Answers (2)

Answers (2)

Dan_vL
Product and Topic Expert
Product and Topic Expert

An issue has been identified and fixed in the trial landscape.  I believe this issue should no longer be occurring. 

Regards,
Dan van Leeuwen

catlantis
Discoverer
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Yeah, that has been pretty annoying.
I have been able to get past it by going into my space, selecting hana cloud on the left, then it opens up and typically re-re-re asks for my credentials.

If I open it from the SAP Hana Cloud tools in instances, I still get the error, but now opening from the my space I can start the instance.

Odd really, my database was not created on cloud foundry. Sort of looks like the sap hana cloud tool is having identity problems 🙂
Anyway, I have been above to get the db started the last couple days this way.. I should really book mark the entry points for this, cockpit and db explorer.


Hope this helps

fvalenciar
Discoverer
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Hello, how do you go to "my space" ?? Thank you
catlantis
Discoverer
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in your sub account, go to overview, then scroll down to cloud foundry overview.
catlantis
Discoverer
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oops, hit the enter key,
catlantis
Discoverer
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and did it again, ok funky site, in cloud foundry overview there is a section called spaces. Click your space to get in. If you have not changed it, it is probaby called dev