BOP 4.2 SP4 installation hangs

[former_member453804]

Hi,

during installation of BOP 4.2 SP4 on SLES12SP2, installator hangs with the following error:

Error: Command execution failed. Giving up.Error: Redirected from stderrError: sh: line 1: 18827 Aborted (core dumped) /sapbo/sqlanywhere/bin32/dbisql -c "uid=dba;pwd=pswd123#;server=BI4_1499939411;dbn=BI4_CMS" set option PUBLIC.string_rtruncation="OFF" 2>&1Error:
Error: *** Action failed.Error: Command execution failed. Giving up.Error: Redirected from stderrError: sh: line 1: 19013 Aborted (core dumped) /sapbo/sqlanywhere/bin32/dbisql -c "uid=dba;pwd=Bobj42#;server=BI4_1499939411;dbn=BI4_Audit" set option PUBLIC.string_rtruncation="OFF" 2>&1Error:

I've dicovered that if I launch frombin64 it OK :

/sapbo/sqlanywhere/bin64/dbisql -c "uid=dba;pwd=pswd123#;server=BI4_1499939411;dbn=BI4_CMS" set option PUBLIC.string_rtruncation="OFF

if from bin32 it just hangs:

/sapbo/sqlanywhere/bin32/dbisql -c "uid=dba;pwd=pswd123#;server=BI4_1499939411;dbn=BI4_CMS" set option PUBLIC.string_rtruncation="OFF

May be someone had already resolved such problem?!

[graham_farr2]

Hi Andrey,

Seems like an issue with SQL Anywhere rather than BI as we just appear to be running SQL Anywhere client tools and you've tested these manually and it also hangs

I'd suggest raising a case against BI-BIP-INS with the following information:

1. Survey Script (KB 1681036)
2. Installation (full SetupEngine) logs from <BOBJINSTALLDIR>\InstallData\logs (If you exited the installer mid-way through, these may be located in %TEMP% - see KB1801736)
3. Is it a fresh installation? or an upgrade?

From this - we can assess the installation and if necessary forward to SQL Anywhere team.

Graham

[former_member453804]

Hi Graham,

thank you for prompt response.

It is a new installation. I've already succesfully installed SP3, because of tight time frame of the project I'd better later to update to the SP4 or higher SP.

[former_member453804]

Finally installed BOP 4.2 SP3 without any problem.