BODS Designer Crashes with Faulting module path: C:\windows\System32\ucrtbase.dll

[former_member559699]

Hi,

I have installed BODS Designer (Client Version) in my machine (Windows 10) and no error while installing the tool. However we are facing below mentioned error while launching the designer i.e. no error message pops up, it just crashing the application.

Below error log are from Window event log:

Faulting application name: al_designer.exe, version: 14.2.11.2003, time stamp: 0x5b8615c2

Faulting module name: ucrtbase.dll, version: 10.0.18362.387, time stamp: 0x4361b720

Exception code: 0xc0000409

Fault offset: 0x000000000006db8e

Faulting process id: 0x25f8

Faulting application start time: 0x01d5dfce2712e6dc

Faulting application path: c:\mm\bods\sap businessobjects\data services\bin\al_designer.exe

Faulting module path: C:\windows\System32\ucrtbase.dll

Report Id: bcee0641-8958-4e37-9531-37c4375f3084

Faulting package full name:

Faulting package-relative application ID:

Could you please help me to find the solution.

[cgwaters]

I'm experiencing the same issue with Designer 4.2 SP12 on my new Windows 10 PC. The KB's "workaround" looks like it requires work to be performed on the *server*, not on my PC. Is that correct?

None of our other Windows 10 users are experiencing this issue -- so I'm reluctant to do anything on the server.

The KB states "This issue is fixed in the release(s) listed in the Support packages and Patches section of this SAP note." -- which lists 4.2 SP12. Since I'm already running 4.2 SP12, does that mean I must be experiencing a *different* issue?