BI Launch Pad 4.3 - internal error when logging in

[mark_wilson5]

Hi

This is not happening for all users but some

When they are launching BI Launch Pad the users get the following error

Internal server error (RWS 00070) and cant get any further

It's set up SSO using Windows AD - not sure why it works for some and not others

Thanks

[former_member756182]

Hi Mark,

Were you able to resolve this issue, if yes, can you please share cause and steps used to fix this issue, as we also facing same issue with some of our users.

Many Thanks