I recently set up BI 4.0 Edge series onto my server running MicroSoft server 2008 R2. The install completed without error so I began implementing 'Best Practice' Crystal Reports. When attempting to schedule these reports within the BI 4.0 launch pad I ran into an issue.
After clicking 'Schedule' the IE browser freezes with the schedule options available to be seen but not interact with and the loading pinwheel frozen in the center of the screen.
I am running IE9 but I have run both IE8 and IE9 on other systems without fail so I don't think that's the issue. I've also tried resizing the APS to allow more RAM to the platform processes as well as split the services into separate servers all without success.
The browser also freezes when I attempt to click the 'Preferences' button on the launch pad home page, but I can open the Web Intelligence Application with no problems.
This is a particularly frustrating issue since I can navigate within the CMC with excellent response time from the system. The rest of the launch pad is as reponsive as the CMC. I can navigate in and out of folders fine, but when I try any command by right-clicking on a report
If anyone has any suggestions on what could be causing the browser to freeze during these transactions I would greatly appreciate it. Iu2019ve tried to run a Repair on the Edge series application and I would like to avoid a complete re-install.
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