basic configuration of service desk

[Former Member]

Dear friends,

I am very new to SAP Solution manager please sent me document regarding basic service desk configuration.

your response is highly appriciated

Regards,

K.Sunil

[prakhar_saxena]

Config guide for 7.1

https://websmp209.sap-ag.de/~sapidb/011000358700000514762011E.PDF

I hope above resolves ur issue

Regards

Prakhar

[former_member188058]

Hi Sunil,

Please refer to below link for detailed configuration activities.

http://wiki.sdn.sap.com/wiki/display/SMSETUP/Home

Hope this helps.

Regards,

Imran