Base MDK Styles cut off text for Android and Discrepancies from SSAM Demo app

[ed_miller]

SAP/MDK Experts,

We deployed base SSAM 2210 and have issues with the Styles on Android. There are several places in the application where the text of a line displayed is cut off - probably more accurately saying it's overlayed or underneath a "bar". Again, it seems to be throughout the application, but it's quite visible in the Work Order Detail screen. I've attached a screenshot of an example where it's very obvious. However, on all the List screens, the last row of text has this same issue.

Again, we are using the base Styles.less / Styles.dark.less file. If I change the font size on the device itself, it does not matter as the entire screen information is "smaller", but the effect is the same. When I download and run the demo from the App Store, it does not display this way. Is there an issue/problem with the Style files that are delivered with the metadata where they do not have all the correct information in them?

There are definitely other styling discrepancies between a vanilla deployed application and the what is displayed in the demo app from the Play Store. An example of this is the Priority colors do not get set to Red/Orange/Gray (they are all Gray). The Priority values/text match that of what is in the metadata, so it should be changing colors.

Any help from SAP, the SAM / SSAM product team, the MDK platform team, and/or anyone else who has run into these styling issues.

Thank you,

Ed

[muhammad_rafay]

The demo from the app store is built with 23.4.1-001 SDK. Which SDK version are you using with SSAM 2210?

[ed_miller]

Currently 6.3.8. We're not ready to go up to MDK v23.x at this time. I could try 6.3.9, but I will say that we've experienced this issue with all the 6.3.x MDK versions we've tried.

[bill_froelich]

Ed,

We have seen this reported from a couple customers but have been unable to reproduce it internally. I believe the issues relates to the device not using the font 72 as expected. I will reach out to discuss further. Perhaps your scenario can help us reproduce to find the root cause.

[ed_miller]

Update: 2023-07-11 - The Priority color issue was due to a Rule checking for an incorrect rule. This is no longer an issue. However, the cutoff text is still an issue. Having a call with SAP to discuss and review the cutoff text issue.