Authentication type supported for creating Destinations for SAP Cloud ALM

[SAPSupport]

Hello,

We are trying to integrate Wolken to SAP Cloud ALM for incident creation.
Can we use OAuth2RefreshToken authentication type? if yes, can you please provide any documentation for same.

Regards

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[SAPSupport · Accepted solution]

The Integration with External Ticket Systems guide, sub-section Configuration Flow, clarifies the following regarding SAP Cloud ALM and authentication compatibility:

   "Authentication: use the authentication method of the target API. Authentication method “NoAuthentication” is not supported by SAP Cloud ALM integrations"

For more details about each of the available options, refer to the HTTP Destinations documentation in the SAP Help Portal pages for SAP BTP Connectivity. There are specific sub-pages for each of the available authentication methods provided, including OAuth Refresh Token.