Any configuration steps available to integrate SolMan Alerts with ServiceNow using REST API?

[former_member206271]

Hello All,

We setup System Monitoring on SolMan 7.2, now we have a requirement to send all the Alerts to ServiceNow and integration to be done through ServiceNow REST API to make ServiceNow as a central Monitoring tool.

Please let me know if any configuration steps are available.

Thanks,

Piyush

[MichaelFoley]

Hi Piyush,

You can follow this link for details on how to forward alerts to 3rd party software:

https://wiki.scn.sap.com/wiki/display/TechOps/Alert+Consumer+BAdI+Interface?original_fqdn=wiki.sdn.s...

Thanks

Michael

[former_member206271]

Thanks a lot Michael.

We will try to implement BADI and Provider webservice.

Is there any details about what has to be done at ServiceNow side where REST API is available?

Thanks,

Piyush