An exception was caught while scheduling the publication

[former_member207834]

Hi All,

When I schedule report via CMC , first it went into running status and after sometime it failed with below log.

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2013-12-22 18:03:13,277 INFO  [PublishingService:RunInstancePool-7] BusinessObjects_PublicationAdminLog_Instance_408000 - [Publication ID # 408000] - Running publication instance.

2013-12-22 18:03:13,338 INFO  [PublishingService:RunInstancePool-7] BusinessObjects_PublicationAdminLog_Instance_408000 - [Publication ID # 408000] - The global delivery rule for this publication was met; publication processing will now begin.

2013-12-22 18:03:13,397 ERROR [PublishingService:RunInstancePool-7] BusinessObjects_PublicationAdminLog_Instance_408000 - [Publication ID # 408000] - An exception was caught while scheduling the publication. (FBE60203)

java.lang.IndexOutOfBoundsException: Index: 0, Size: 0

at java.util.ArrayList.RangeCheck(ArrayList.java:547)

at java.util.ArrayList.get(ArrayList.java:322)

at com.crystaldecisions.sdk.occa.infostore.internal.InfoObjects.get(InfoObjects.java:701)

at com.businessobjects.publisher.processing.ProcessingHelper.isServerAlive(ProcessingHelper.java:479)

at com.businessobjects.publisher.processing.ProcessingHelper.calculateJobThreadPoolSize(ProcessingHelper.java:309)

at com.businessobjects.publisher.processing.ProcessingHelper.<init>(ProcessingHelper.java:105)

at com.businessobjects.publisher.processing.ProcessingMain.runInstanceThreadProc(ProcessingMain.java:642)

at com.businessobjects.publisher.processing.ProcessingMain$2.run(ProcessingMain.java:190)

at com.businessobjects.publisher.processing.threadpool.TraceLogRunnableWrapper.run(TraceLogRunnableWrapper.java:29)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)

at java.lang.Thread.run(Thread.java:743)

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Has anybody faced this issue earlier?  This issue is happening in our system when we migrate BO to other server.

Best Regards,

Tushar.

[Former Member]

Hi Tushar,

Please refer the below SAP note:

Symptom

• When scheduling a publication based on Crystal Report document, it fails with the error: 
• ERROR [PublishingService:HandlerPool-xx] BusinessObjects_PublicationAdminErrorLog_Instance_xxxx - [Publication ID # xxxx] - An exception was caught while scheduling the publication. (FBE60203) [1 recipients processed.] 
• The log file shows the following error :

  2011-12-16 08:03:49,481 INFO  [pool-4-thread-7] BusinessObjects_PublicationAdminLog_Instance_103308 - [Publication ID # 103308] - Running publication instance.

2011-12-16 08:03:49,603 INFO  [pool-4-thread-7] BusinessObjects_PublicationAdminLog_Instance_103308 - [Publication ID # 103308] - The global delivery rule for this publication was met; publication processing will now begin.

2011-12-16 08:03:50,336 ERROR [PublishingService:HandlerPool-94] BusinessObjects_PublicationAdminLog_Instance_103308 - [Publication ID # 103308] - An exception was caught while scheduling the publication. (FBE60203)

com.crystaldecisions.thirdparty.org.omg.CORBA.DATA_CONVERSION: char value exceeds 127: 243  minor code: 0x0  completed: No
at com.crystaldecisions.thirdparty.com.ooc.CORBA.OutputStream.write_ascii_chars(OutputStream.java:739)
at com.crystaldecisions.enterprise.ocaframework.idl.OCA.OCAi.info_wire_ob3Helper.write(info_wire_ob3Helper.java:130)

at com.crystaldecisions.enterprise.ocaframework.idl.OCA.OCAi.info_wire_ob3_TYPEHelper.write(info_wire_ob3_TYPEHelper.java:70)

at com.crystaldecisions.enterprise.ocaframework.idl.OCA.OCAi.InfoWireObjects3Helper.write(InfoWireObjects3Helper.java:76)

at com.crystaldecisions.enterprise.ocaframework.idl.OCA.OCAi._InfoStoreEx4Stub.commitEx4(_InfoStoreEx4Stub.java:126)

at sun.reflect.GeneratedMethodAccessor18.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:585)

at com.crystaldecisions.enterprise.ocaframework.ManagedService.invoke(ManagedService.java:424)

at com.crystaldecisions.sdk.occa.infostore.internal._InfoStoreEx4Proxy.commitEx4(_InfoStoreEx4Proxy.java:237)

at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.commitHelper(InternalInfoStore.java:833)

at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.commit(InternalInfoStore.java:230)

at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.commit(InternalInfoStore.java:224)

at com.crystaldecisions.sdk.occa.infostore.internal.InfoStore.commit(InfoStore.java:131)

at com.businessobjects.publisher.scheduling.SchedulingHelper.scheduleScopeBatch(SchedulingHelper.java:341)

at com.businessobjects.publisher.processing.ScopeBatchHandler.run(ScopeBatchHandler.java:101)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:650)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675)

at java.lang.Thread.run(Thread.java:595)

2011-12-16 08:03:50,414 INFO  [pool-4-thread-7] BusinessObjects_PublicationAdminLog_Instance_103308 - [Publication ID # 103308] - Publication scheduling complete.

Environment

• SAP Business Objects Enterprise 3.1 
• Crystal Report

Reproducing the Issue

1. Create a publication with the Administrator account. 
2. Add a sample crystal report to source documents 
3. Click on Formats > Formats Option then add Crystal Report format 
4. Click on Destination > Select Destinations and choose Inbox 
5. Click on Save and Close button 
6. Right click on the publication and select Schedule
   
   

Cause

The Crystal Report document contains a parameter named with special characters (ü, ä, etc...).

Resolution

Rename the parameter in crystal report by removing special characters

SAP note reference: 1665405

Regards,

Arun

[Former Member]

Hello Tushar,

You may  consider rebuilding the CMS system DB. This would entail creating a new CMS system db and migrate your data/reports back into it.

Make sure to take a backup of the CMS database anf filestores.

I hope this helps.

Cheers,

Fadoua

[Former Member]

Is the same Source reports are scheduling fine ? Do you have the same issue with the Source reports?

If yes, then try to resave the reports from the Web Intelligence designer .

if not, Then try to create a new Publication with the same reports and check

Do you have enterprise recipients or Dynamic recipients?