Afaria installation issue - APPCRASH

[Former Member]

Hi,

I am trying to install Afaria 7.0 SP3 on my VM-Afaria machine (MS Windows 2008 standard R2 SP1).

Running my Afaria setup getting an error in the middle(88%), it is throwing an error as APPCRASH, did any one face this issue?

any clues? I had followed the same approach and installed Afaria 7.0 SP2 successfully a few times, But now I am trying a fresh installation with Afaria 7.0 SP3.

Steps I had followed.

1) Installed MS Sql server 2008 R2 on the same machine for AfariaDB.

2) configure the pre-requisites (VC++Run time,Crystal reports, IIS etc).

3) Add the service account in administrator group and IIS group

4) Run Afaria setup file>>License>> Afaria server getting this error in the middle of the installation.

Any help will be greatly appreciated.

Regards,

Saravanan.R

[Former Member · Accepted solution]

Hi,

I have managed to fix this issue,

when I check in the event viewer I found the error shows ADO error the user is not authorised,

It occurs due to the MS SQL server configuration protocol TCP/IP is not enabled.

I have enabled the TCP/IP protocol following below steps,

Start>>All Programs>>MS SQL Server 2008 R2>>Configuration Tools>>SQL Server Configuration Manager

Enable the TCP/IP protocol under the following clients

SQL server Network Configuration

SQL Native Client 10.0 configuration (32bit)

I am able to install Afaria client successfully.

Regards,

Saravanan.R