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503 Service not available

Former Member
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Hi all

I need help

In "solman_setup -> system preparation->4.Configure connectivity->Set Authentication Policy for agents" I have error "Error While calling Diagnostics setup web service". The details show give me

CX_AI_SYSTEM_FAULT : SOAP:1.007 SRT: Unsupported xstream found: ("HTTP Code 503 : Service Unavailable")

CX_SOAP_FAILURE : Error when processing Web service call

CX_SOAP_CORE : Error when calling SOAP Runtime functions: SRT: Unsupported xstream found: ("HTTP Code 503 : Service Unavailable")

these three lines.

When I try to open "Agent Administration" I Get

503 Service not available


Error: -6

Version: 7200

Component: J2EE Server

Date/Time: Mon May 18 16:01:09 2015 

Module: http_j2ee_mt.c

Line: 883

Server: sap-sme_SME_00

Error Tag: {0003046b}

Detail: Cannot reach external Application Server on localhost:50000

From the notes that I have read I understood that the problem maybe is in Java stack. But how can I troubleshoot it?

Thank you for attention.

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Answers (1)

Active Contributor
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Have you read the following Notes

1837656 - Extractor Setup returns "CX_AI_SYSTEM_FAULT : SOAP:1.007 SRT: Unsupported xstream found: ("HTTP Code 500 : Timeout")" - Solution Manager 7.10

And the attached pdf's in the following note

1611483 - Solution Manager 7.1 - Outside Discovery Common Error Messages

Thanks ,