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ronagam
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Why so slow? How to make large enterprise change fast?

TLDR Your transformation is done only when your business users adopt the new operating model and the supporting business applications to become productive.

From Process to Procedures to Tasks and Work Instructions with Digital Adoption from WalkMe™.

Business Transformation Management, BTM is a relatively new solution area at SAP that emerged with the acquisition of SAP Signavio, then SAP LeanIX and now WalkMe™. Our aim is to allow any enterprise to havefast time to insights fast time to adapt with walkme.jpg an overarching Operating Model that allows for fast time to insights and fast time to adapt.

We focus on transformations as they represent the highest challenge in change management, where multiple domains, namely Data, People, Process and Applications have to undergo many interconnected changes to emerge on the other side of the transformation with a new operating model . If you can make it there - transformation - you can make it anywhere.

With SAP Signavio we tackled business processes which are the corner stone of any operating model - the sum of all business processes are the operating model of an enterprise. We then added SAP LeanIX for its ability to connect business processes through business capabilities all the way to the underlying business applications. Once A transformation undergoes a change in business process and its applications - enterprise users - must now use these application under the new operating model.

This is where WalkMe™ comes in. It allows for the finest grain of a transformation involving the levels of procedures and work instructions at the task level performed in enterprise applications. The ability to connect process to application to the adoption and productivity of the end user, with walkme, is what makes the Business Transformation Complete.

Only when one can connect all levels of an operating model all the way to how users employ Enterprise Applications through user flows and automated user flows - organizations can move fast.

Added strategic effect UX:
With WalkMe™ SAP continues its commitment to UX for business users and their productivity. 
Added strategic effect Business AI:
With WalkMe™ additional layers of enterprise knowledge are accumulated and will serve SAP's AI Copilot Joule.

 

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