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SAP Product Support tries to be proactive in giving resolutions out to the customer to be readily before the need arises.

Based on some internal or external installation of SAP Mobility products(SMP SDK 2.3 or higher), the followings KBA articles will help user troubleshoot SMP server crash issue.

Windows Environment:

2137153 -  A fatal error has been detected by the SAP Java Virtual Machine - out of memory

1934657Error 14 – ECONNABORTED OpenSSLstreamSocket::SSLStreamSocket::checkSSLerror – Agentry

2314737 - Oracle Agentry application memory dump for SMP 3.0 SP7 PL03 (Agentry)

2130195 - **ERROR (:0): OutOfMemoryError: Could not allocate 23685694 bytes java.lang.OutOfMemoryError: Java heap space - SMP Agentry

2203288 - Cannot redeploy Agentry application in SCC

2198799 - Applications are missing in the SAP Mobile Platform

Linux Environment:

2131965 - OSGiLogServiceListerner - org.osgi.framework.ServiceException - SAP Mobile Platform 3.0 SP05 PL1 Linux crash - Agentry

2314737 - Oracle Agentry application memory dump for SMP 3.0 SP7 PL03 (Agentry)

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Best Regards,

Chung Yu

SAP Senior Support Engineer