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Team discussing the service results
Looking to improve your SAP S/4HANA Cloud experience with best practice recommendations provided by SAP tailored to your system? We have a new companion for seamless insights and data exploration for you!
Welcome to the SAP EarlyWatch Alert(EWA) service which is now available for SAP S/4HANA Cloud, Public Edition, through the SAP for Me portal. The service went live on November 20, 2023, and is available for all test and production tenants.
To access the service results, you will need an S-User with the authorisation Service Reports and Feedback. You can request the authorisation through the provided link to the authorization request app.
The service includes:
- You will find a weekly report for each tenant in the Reports app.
- All alerts and recommendations are summarised across your tenants in the Solution Finder
- Usage and Performance KPIs are displayed in the EWA Dashboard
The Solution Finder is a task list of alerts which can be edited by you to provide feedback to SAP on their relevance. You may find this blog on the hide&snooze feature helpful, as it allows you to keep track on the recommendations you wish to implement.
The weekly analysis focuses on usage and performance, as well as improvement potential for applications. The report covers various topics, including:
- Most used apps with number of users, response times and trends
- Data footprint per business application
- Critical findings from Extended Warehouse Management (inconsistencies and failed executions)
- Performance of Fiori Launchpad
- Performance issues in Custom Extensibility objects
- Security Issues regarding Business Roles and Catalogs
- Test Management
- Potential for AI scenario usage
Maybe you wonder which AI scenarios delivered by SAP are available in your product, which can compliment your application usage? You will find a suggestion list in the chapter Potential AI Scenarios based on the application areas relevant for you including links to accelerators. The used application areas are auto-detected in your tenant.
Potential AI Scenarios
Furthermore, the EWA Dashboard provides time series charts on app usage, number of users, response times. You can drill-down by SAP modules and business roles for more detailed information. For additional details, please refer to this Blog on Fiori Statistics .
In case of a very critical finding, you have the option to receive email notifications. You can either use the One-Click-Subscription or find more information on notifications in this blog
I hope you find the SAP EarlyWatch Alert service valuable in improving your SAP S/4HANA Cloud experience. If you have any further questions or need assistance, feel free to add a comment or open a case on SV-SCS-EWA.
