The SAP Support Assistant is a new incident creation tool that was developed to help improve your support experience.
The SAP Support Assistant is activated automatically when a system and product (for which the tool is available) is selected from the drop down list during incident creation.
This interactive tool:
For more information on how to use the tool, visit this SAP Community blog:
Improved Incident Creation: Try SAP’s New Support Assistant.
Currently, this tool is only available for specific products (see the full product list in KBA 2836020) and SAP Solution Manager is a new addition!
Choose one of the initial selection options or explore "Other SAP Solution Manager Areas". Take advantage of our curated content.
Use "Show More Info" for explanations of the selection options.
This tree also covers other topics that are supported by the SAP Solution Manager team, like
We are committed to maintaining and updating our content in this tool.
Use the SAP Support Assistant for SAP Solution Manager when logging a new incident and provide your feedback. Let us know how this impacted your support experience.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
User | Count |
---|---|
27 | |
25 | |
19 | |
13 | |
13 | |
11 | |
10 | |
8 | |
7 | |
6 |