Gartner® Magic Quadrant™ for Process Mining Tools, 2023
This is the first Gartner Magic Quadrant for Process Mining: we believe this confirms that the discipline of process mining has become a mature and relevant category in the market. Our position as a Leader is based on our Ability to Execute and our Completeness of Vision.
Process mining provides valuable insights into an organization’s actual process reality and helps identify areas for improvement. It can also be used to measure the conformance of an actual process to its model, to determine whether the process is being executed as intended, and the impact of any deviations. In short, process mining tools provide vital diagnostic information, which can then be leveraged to develop a course of action.
We have a strong value proposition for process mining:
We regard process mining as part of end-to-end business process transformations for customers on SAP and non-SAP environments.
We enable faster time to insight with flexible connectivity options, an extensive library of rich ready-to-use content, and automated insights, shortening the time to value with our solutions.
We democratize process mining with plenty of collaboration, sharing options, and synergies and integration with existing enterprise analytics capabilities.
We streamline time to adapt by helping our customers drive actual process change rapidly, directly in their business processes and applications, and automating when necessary, bridging process mining insights both towards process modeling and towards process integration and automation.
We bridge operations and experience by synchronizing customer, employee, or supplier expectations with daily business operations – a must in today´s economy.
With a clear vision and a future-ready roadmap, we strive to further expand the boundaries of process mining with innovations whilst doubling down on the impact for our customers' business transformation efforts.
Our strong value proposition for process mining
Process mining as part of end-to-end business process transformation
Continuously improving an organization´s business processes can help tackle challenges that a business faces in almost every area, from finance and procurement to sales and HR. No matter the industry, our solutions empower our customers to take a holistic look at their business processes and identify precisely where process transformation can bring them closer to their goals.
At SAP Signavio, we don´t consider process mining as an isolated activity but rather as an inherent part of a company´s end-to-end business process transformation. Our SAP Signavio Process Transformation Suite encompasses not only process mining but also process and journey modeling, governance, and collaboration capabilities. With our suite, methodology and value accelerators, we offer a revolutionary new approach to business transformation that is effective and fast.
Faster time to insight
Our collaborative process mining solution SAP Signavio Process Intelligence, provides visibility into an organization´s operational reality. It easily connects to multiple systems with wide support to several sources, across any landscape and process, with standard connectors and market-leading data management capabilities leveraging SAP Business Technology Platform (BTP).
Besides connectivity, a key pillar in our effort to make process mining quicker and easier is the availability of standard data transformation templates and rich prebuilt content, such as event log generating templates, metrics, and dashboards for several different business processes. These value accelerators embed SAP’s 50 years of process and industry experience, as well as expertise from our ecosystem, and can drastically reduce the implementation time and time to insight and value.
Finally, once the data is there, our customers can start discovering how your processes really run: process flows, bottlenecks, loops, process variants, and more. We facilitate the analysis work via a dedicated engine that computes several automated insights, greatly shortening the analysis time.
Our SAP customers can also jump-start their process mining initiatives with SAP Signavio Process Insights. The solution enables businesses to quickly identify opportunities, realize potential, and optimize their SAP software processes with ready-to-use process flows, preconfigured performance metrics, best practices, and tailored recommendations. The combination of SAP Signavio Process Intelligence and SAP Signavio Process Insights is unparalleled in the market and offers our SAP customers a unique experience to quickly foster data-driven improvements.
Democratizing process mining
We democratize process mining technology by providing business and IT stakeholders with the relevant information they need to make better decisions, enabling better-informed decisions across the company.
We do this by providing our customers with the opportunity to speed up their analyses and problem identification by recording, managing, and collaboratively sharing their insights and findings with their peers. Users can easily integrate process mining insights into process models in the SAP Signavio Process Manager solution or their journeys in the SAP Signavio Journey Modeler solution. Our customers can also leverage process mining insights in SAP Signavio Collaboration Hub, export them into BI dashboards in their preferred tool, or integrate them towards the SAP Business Technology Platform (BTP) Data and Analytics solutions for end-to-end process-aware enterprise analytics.
Blending process and experience
Synchronizing customer, employee, or supplier expectations with daily business operations challenging for companies worldwide. With SAP Signavio Process Intelligence and SAP Signavio Journey-to-Process Analytics, our customers can gain insights into the combined process and experience reality, bringing profitability and people satisfaction in sync.
Adding an outside-in perspective to process excellence and transformation efforts is a true game changer that helps our customers get a differentiating edge in the market.
Streamlining a much faster time to adapt
Enabling data-driven informed decisions, our solutions streamline time to adapt, helping our customers drive actual process change.
SAP Signavio Process Insights customers can leverage process improvement recommendations directly linked to solving previously identified performance issues. In addition, they can also get the most value from their software investments with innovation recommendations.
A distinctive aspect of our approach is that we provide a full process transformation suite alongside process mining. When translating insights into actual process change, customers can link the process digital twin from SAP Signavio Process Intelligence out of process data from SAP or non-SAP systems. They can then convert to the process models in SAP Signavio Process Manager to influence and drive process model change, also fostering application changes in the process landscape.
Another possibility to quickly turn insights into actions is integrating SAP Signavio Process Intelligence with process automation engines, like workflow management or RPA capabilities, be it SAP Build Process Automation or other 3rd party applications. Already available as a beta release, we will make it available to our customers very soon this year. Stay tuned to hear more!
If you want to find out more about the 2023 Gartner® Magic Quadrant™ for Process Mining Tools report, you can read our article on SAP News and download the report here:
Gartner, Magic Quadrant for Process Mining Tools, Marc Kerremans, Kimihiko Iijima, Andrei Razvan Sachelarescu, Nick Duffy, David Sugden, 20 March 2023.
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