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Product and Topic Expert
Product and Topic Expert
Dear SAP Community,

SAP Conversational AI and SAP Intelligent RPA teams are pleased to announce a new SAP Community Call!


Title: Leveraging SAP Conversational AI and SAP Intelligent RPA for Dispute Management

Date: December 17, 2020

Time: 04:00 PM CET / 10:00 AM EST

Duration: 1 hour (including Q&A)

Summary: In this session, we will explain how dispute case processing and follow up tasks can be automated using Intelligent technologies. Dispute management chatbot solution is implemented by leveraging SAP's intelligent technologies - SAP Conversational AI, SAP Intelligent Robotic Process Automation – interfaced with SAP S/4HANA on-premise system.

The following topics will be covered:

(a) Introduction
(b) Challenges in today’s dispute management process
(c) Solution overview & demo
(d)Technical architecture & deep dive
(e) Q&A

Register now!



  • afsar.ashraf (IT Manager at Deloitte)

    photo of Afsar Ashraf


  • philnie93 (Senior Consultant at Deloitte)photo of Philipp Nies


  • peter.engel (Solution Owner at SAP Intelligent RPA)photo of Peter Engel

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