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If you are a new SAP Signavio customer, it can be overwhelming to find your bearings around the variety of SAP websites, documentation and platforms. With the huge number of texts, videos and other materials available on SAP Signavio, it can be hard to find the right information. If you can find it at all.
That's the reason we have created the Onboarding Resource Center (ORC), to give you a single access point to find all relevant resources and information about SAP Signavio – well-structured and at a glance.
Welcome to SAP Signavio Suite
A video introduces you to the SAP Signavio Process Transformation Suite. Right next to it you will find the link to our onboarding webinars. Click the button to see the overview of monthly webinar sessions and find the recordings and presentations from previous sessions.
On top of a welcome call, we organise product webinars so that you can delve deeper into the individual tools.
Join one of the upcoming sessions to get to know your customer success team and get an introduction to all of the main SAP Signavio resources.
Get Started with SAP
Before setting up SAP Signavio, you should complete the administrative preparations. You will find the 5 most important steps in this section.
To access our customer portal SAP for Me, you need a so-called S-User ID. There is also the SAP Universal ID for unified access across various SAP websites. You will learn how to obtain these two IDs in this section of the Onboarding Resource Center.
SAP Signavio is characterized by outstanding support when it comes to clarifying technical questions, solving problems and setting the right configurations. If you are new to the SAP world, you may find it difficult to use the support system at the beginning – we’re here to help you.
Once you have an S-User ID, you can create SAP for Me technical support tickets or access invoices. We have prepared a short video guide on how to create tickets so that your ticket can be directly assigned to the right team and your case can be quickly resolved.
For non-technical issues or questions about the user IDs mentioned above, we offer you other points of contact - you can find out exactly which ones in the last of these five steps, under ‘Whom To Contact’
Select Your Product
Based on your individual business requirements, you have purchased the suitable product licences for you. You will find separate pages for the following products with all the information you need to ensure the perfect start. In addition to the product onboarding pages, we have created a separate subpage especially for RISE with SAP customers:
Get Started & Plan Your Implementation
We start with a general video for each of these tools, which clearly explains the respective product and which you should definitely watch.
As a customer, you didn't buy SAP Signavio - just like other SAP products - just for fun, but to make your company even more successful with the help of our software and to support you in your process transformation. Find out here how we can support you on this journey.
Moving on to the technical preparations: How does the administrator set up the workspace? And how do users access your workspace?
Not all users are allowed full access in the SAP Signavio workspace. Each user has different access rights and roles. How the role concept and user management works is explained here.
Our products interact and integrate smoothly with other solutions. We provide compatible interfaces for you.
If you would like to entrust us with the set-up work, our certified consulting team offers very helpful services. The consultants will be glad to configure the workspace for you or guide your administrator through the entire setup process. We support you with our best practices, training services and templates to get the solution up and running for you and your business.
Get Enabled
After the initial setup we go to the next step. For our products we have created informative e-learnings. As an SAP Signavio customer you can learn about the tools on your own.
The content is tailored into several learning journeys. These provide you with a structured plan and help you work through all relevant content step-by-step. You are able to follow your own progress – keeping track of what you have learned so far and what is still outstanding. All at your own pace, completely flexible in your own time.
This suite of courses is designed to provide you with comprehensive knowledge and skills in various aspects of business process management. They cover a wide range of topics including:
- Analyzing business processes and identifying issues with SAP Signavio Process Insights
- Using process mining in SAP Signavio Process Intelligence, understanding and applying ETL (Extract, Transform, Load) concepts and running advanced analysis using SiGNAL
- Introduction to business process management and its advantages
- Process modeling and design with a focus on BPMN 2.0 best practices
- Administration of SAP Signavio Process Manager, including setup and best practices
- Modeling customer journeys in SAP Signavio Journey Modeler and understanding their importance and value
- Using the SAP Signavio Collaboration Hub for team collaboration and feedback sharing
- Creating workflows in SAP Signavio Process Governance, including manual and automated tasks.
Our courses are designed for a variety of users, from beginners seeking basic knowledge to administrators and specialists who require advanced skills. They provide step-by-step guidance and best practices and also offer how-to videos for additional support.
For workspace administrators, modellers and end users, there is a series of how-to videos to demonstrate the most important functionalities directly on the system. Dive even deeper into the products with our user-friendly click-through demos. Effortlessly navigate and understand its features.
Beyond the e-learnings, how-to videos and demos we offer comprehensive documentation for each of the SAP Signavio solutions in our help portal. You will find everything you need to know to help answer any specific, in-depth questions you might have. End users as well as administrators and developers will find a wealth of knowledge to run and use the solutions by themselves.
For those who want to dive deeper and participate in guided training, we offer a variety of live training sessions taught by certified instructors. Over one or more days, participants get familiar with SAP Signavio solutions with a perfect mix of theory and practice. If required, individual content can be customized to your own needs.
Prepare to Go Live
Evaluate your readiness for Go Live to ensure a smooth transition, and familiarize yourself with post-go-live maintenance activities.
To ensure success, it's crucial to follow recommended best practices. Plan a smooth rollout by using our comprehensive guide for business transformation, ensuring all relevant aspects are covered.
Once you achieve your first insightful outcomes, showcase these to your sponsors to maintain their support and demonstrate the value of your efforts.
Stay informed about future developments, enhance your knowledge and expand your professional network by joining us at one of our upcoming events.
At the end, we have included the most important links so that you don't have to search for them, but always have them ready to hand. This will take you directly to the SAP Signavio Community or the SAP for Me support portal, to name just a few of the most important links. We have compiled the most important questions and answers in the "Frequently Asked Questions".
Explore Our Popular Assets
Want to see how companies in your industry are creating successful business process transformation initiatives? Check out our reference customers for some practical process insights. We love to hear our customers speaking about and sharing their first-hand experiences with SAP Signavio in their organizations. Let us show you where you can find these customer stories.
If you have a general question about SAP Signavio that might also be of interest to other customers, we encourage you to ask the SAP Community. Customers, partners and SAP employees are actively contributing. You can ask or answer questions or read inspiring blog posts. Such as this one I have published in the SAP Community to draw attention to our excellent Onboarding Resource Center.
Additionally, we have created a product release page, which provides information on both current and upcoming product releases. You will find details about product updates, step-by-step tutorials for new features, and previews of the product roadmap
Visit the Onboarding Resource Center now
We are convinced that the Onboarding Resource Center will help you to expand your SAP Signavio knowledge and hence contribute to the transformation of your business processes most effectively. It serves as a central hub for all SAP Signavio onboarding needs, giving you a comprehensive set of information, tools, and resources in one place. We are looking forward to guiding you on your journey into the SAP Signavio world!
The best thing to do now is to bookmark the link to the ORC in your browser so you can access it any time.
Visit the Onboarding Resource Center here.
