New key figure catalog for Business Process Monito...

volker_vongloeden · ‎2010 Feb 15

It has been a long development cycle this time for Business Process Monitoring...and that is also reflected in the number of new monitoring objects and key figures that will be shipped end of April 2010. This blog will just give an overview about what is new. Unfortunately I have to admit that already the "short" and summarized overview is pretty extensive as the Business Process Monitoring has been extended in so many areas and directions. The large majority of these key figures will be shipped with the new ST-A/PI plug-in 01M* which will be availalbe for download under (SMP login required) http://service.sap.com/supporttools . Some of the described functionality will be part of the new ST-SER release 701_2010_1 and for some features the new support package for the ST-PI plug-in will be required.

A complete list/catalog of all available out-of-the-box key figures is available as MS PowerPoint presentation under (SMP login required in both cases)

http://service.sap.com/BPM > Media Library > Customer Information > Business Process & Interface Monitoring - Part 2.ppt
Or directly here

Remark: On slides 3 and 4 (Table of Content) you can find hyperlinks where you can directly access the respective chapter of interest.

New monitoring objects and key figures have been developed in the following areas:

SAP BW Process Chain monitoring on chain and step level
background RFC monitoring
Non-ABAP & non-SAP monitoring
PP-PI Process Messages
Number Ranges
Lockbox processing in FI
SAP SRM (Shopping Carts, Purchase Orders, Confirmation, Invoices & Sourcing Cockpit)
PP/DS runs in SAP APO
Extended Warehouse Management (SAP EWM)
SAP Apparel and Footwear (Sales Orders, Deliveries, Allocation and MRP Run)
SAP for Automotive (Planned Orders, Goods Movements, Backflushing)
SAP for Banking (Mass Activities & Exceptions)
SAP for Retail (POS Transactions & Aggregates, F&R Connectivity Exceptions)
SAP for Utilities (Billing, Invoicing, Bill Printout)
Data Consistency Monitoring

New key figures will be introduced for the following already existing monitoring objects:

General Application Log
Workflow monitoring
Sales Documents & Invoices in SD
Purchase Requisition & Purchase Order items in MM
MM Invoices
Production & Process Orders
MRP list
PM/CS Notifications
Planned Orders in SAP APO
Warehouse Orders & Tasks in SAP extended WM
Inbound & Outbound Deliveries in SAP extended WM

Enhancements to existing key figures (functional and/or performance wise) will be provided for:

IDoc monitoring
Transfer Requirement items
Inbound & Outbound Deliveries in LE
Planned Orders in ERP
PM/CS Orders
Output messages (related to table NAST)
Open Vendor & Customer items in FI
Sales & Service Documents in SAP CRM
Business Activities & Tasks in SAP CRM
Purchase Requistions in SAP APO

New features around auto-reaction methods:

Besides all the different new monitoring objects and key figures also other enhancements will be provided, especially when it comes to auto-reaction methods. With the new ST-SER plug-in 701_2010_1 it will be possible to

Configure the email subject
Configure the email body
Generate an URL into an email
Use five different BadIs for auto-reactions

Business Process Monitoring Analytics:

Since 2008 a SAP BW-based trend reporting for Business Process Monitoring is available (see New Business Process Monitoring functionalities in SAP Solution Manager - BPMon Trend Analysis Repor... from Marc Siebert). Now we will take it to the next level and provide an alternative Business Process Analytics application based on SAP BW. This WebDynpro application allows the benchmarking, trend analysis and age analysis of key figures provided by Business Process Monitoring. Additionally it will be possible to navigate from this pplication into the list of backlog documents on the corresponding backend system.