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NatalieBaganz
Associate
Associate

In August we announced our plans for a new feedback feature on SAP Help Portal.

Today we are excited to share that this feature is now live! 

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A Feedback button is available on pages with new feedback/commenting feature 

You can conveniently add comments or questions directly within the content. This allows our team of technical authors to follow up in the same thread, facilitating seamless two-way communication and promoting a more integrated community. 

We are also thrilled to share that the commenting feature comes with a rich text editor. It allows you to enhance your comments with images, screenshots, hyperlinks, and code snippets. It is designed to foster effective sharing of ideas and insights with fellow SAP users, experts, and our technical authors.

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Example of a comment 

The new feedback feature is more than just a tool. It signifies our commitment to simplifying communication and collaboration with experts who use SAP products in real-life business scenarios. By bridging the gap between customers and experts, we aim to drive the quality of our documentation and better tailor it to customer needs. 

We are also making use of next-gen AI technology to ensure high quality and appropriate content, providing the option for instant translation of comments into different languages, thus breaking down language barriers and ensuring your comfort. 

Together, we can enhance the usability of SAP software, drive innovation, and share knowledge. We look forward to achieving this goal with you and making our documentation better than ever before. 

Join us, as we embark on this journey to a more collaborative, interactive, and insightful SAP experience. Now, more than ever, your voice matters! 

 

Best regards, 

Your SAP Help Portal Team