Technology Blogs by SAP
Learn how to extend and personalize SAP applications. Follow the SAP technology blog for insights into SAP BTP, ABAP, SAP Analytics Cloud, SAP HANA, and more.
Showing results for 
Search instead for 
Did you mean: 
This blog explains how you could continue using your trial appliance in SAP Cloud Appliance Library (SAP CAL) beyond the trial period. So if you are at the end of your trial and you consider to continue your evaluation or to extend it to a PoC or a customer demo please read the following information that would help you not to get stuck upon the trial expiration.


The Two Prerequisites

Let's start with the legal perspective. Before you created your trial appliance you accepted the Free Trial License Agreement. As this agreement is limited in both time and scope, the first prerequisite is to bring your own licenses for the SAP products that were installed in the corresponding SAP CAL appliance template.

Having the SAP product licenses you also have the choice to install and configure a new system landscape by yourself or to keep leveraging SAP CAL. The prerequisite for the latter is to order the SAP CAL subscription.

To check the two prerequisites, navigate to SAP CAL, go to Appliance Templates, select the corresponding appliance template and then choose Unlock. Please make sure that you login with the S-user that would bring the licenses and order the subscription. Note that both checks will always fail for a P-user.

Don't worry if you have created the trial appliance with another user. Once you unlock the appliance template, you'll be able to reassign the appliance to your S-user. For more information see the last paragraph of this blog.


The SAP Product Licenses

If you do not own the SAP product licenses, the best follow-up would be to involve your SAP sales representative. If you are not an SAP customer yet but you consider to order the licenses, visit to find the contact information for your country.

If you participate in the SAP PartnerEdge program, you may request the SAP product licenses on the SAP PartnerEdge Portal. For more information about this program visit


The SAP CAL Subscription

You can purchase the SAP Cloud Appliance Library subscription on the SAP Store. If you are an SAP partner, please logon to SAP Store with your S-user to activate the offer for partners (payment in Euros only). If you log out you will see the base offer.

The minimum subscription on SAP Store is 1 appliance for 3 months but if you increase the number of appliances or duration, volume pricing will be applied automatically.

Go to Plans and Pricing to read the Terms and Conditions for the SAP CAL subscription.

If you have not ordered on SAP Store yet, then most probably you will miss the SAP Store Buyer role.

An SAP Store Buyer is a person who has been nominated and verified to buy on behalf of a company. To become an SAP Store Buyer, submit the form in SAP Store or send an e-mail to Please note that the verification procedure may take days so my recommendation is to request the role early enough not to get stuck upon trial expiration.


How to Reassign the SAP CAL Subscription to Another S-user?

The prerequisite is that the two users belongs to the same customer account. If this is the case you can request the change by reporting an incident for the SAP Cloud Appliance Library within the component: BC-VCM-CAL.


How to Reassign the Trial Appliance to My S-user?

If the trial appliance was created by another user there is a third prerequisite to unlock the appliance - you need to be an owner in the SAP Cloud Appliance Library account where the appliance was deployed.

The first step is to apply for a user in the targeted SAP Cloud Appliance Library tenant:

  1. In your Web browser, enter the access URL that you have received from the initial account owner. For example, the access URL to SAP Cloud Appliance Library should be the following:<number>.

  2. On the SAP Cloud Appliance Library welcome page, choose Request Access. The system confirms that you have successfully applied for a user of SAP Cloud Appliance Library.

Note that you need to use the same access URL to complete the procedure and to manage the trial appliance afterwards!

Next the initial account owner has to approve your request and add you to the targeted account (ask the initial account owner to logon):

  1. In SAP Cloud Appliance Library, choose Users to display the list of users.

  2. Select the new account owner.

  3. Choose Approve to grant the user permissions.

  4. In SAP Cloud Appliance Library, choose Accounts.

  5. Choose Edit for the account where the appliance was created.

  6. On the Account Users tab page, enter the user and then choose Add. Then select the user role Owner and choose Save.

The last step is to unlock the trial appliance (logon with your S-user again):

  1. In SAP Cloud Appliance Library, choose Appliances to display the list of appliances.

  2. Select the trial appliance.

  3. Choose Unlock.