As organizations look to optimize their operations, process mining offers valuable insights into how processes are executed. Additionally, organizations are adding new data inputs like task and productivity data creating a comprehensive view of how work is done. Productivity Intelligence integrates task-level data and insights on user activity and then identifies process, task, or workforce improvements through automation, AI, or other optimizations. KYP.ai and SAP Signavio provide the visibility necessary to understand and improve processes, technologies, and how people contribute to overall performance.
Productivity Intelligence enhances process mining by providing a more detailed view of operations. KYP.ai continuously captures how employees interact with various systems and applications, then makes recommendations on how to improve. Because it’s pulling actual data, ROI can be determined before any implementation begins.
By combining this task-level data with SAP Signavio’s process mining capabilities, organizations can gain a complete picture of their operations, whether they have 100 or 10,000 employees. This is done automatically, without interrupting users or requiring their input, giving organizations full visibility into how work is performed. This integration allows:
KYP.ai adds a layer of visibility that traditional process mining tools don’t capture. It generates detailed logs for every task and activity, including:
With KYP.ai and SAP Signavio, organizations can access real-time and historical analysis of user productivity. It also can identify improvement and automation opportunities and automatically evaluate business cases for automation. And it ensures comprehensive process compliance across all applications, offering a level of visibility that extends beyond conventional process mining.
This integration helps practitioners document and compare real-world processes against ideal models. It identifies where processes deviate from the expected path and highlights efficient workflows ("happy paths") and significant exceptions. Importing real process data into SAP Signavio Process Manager helps visualize workflows at a detailed level, compare them with modeled processes, and pinpoint areas for improvement.
With this scenario, the focus shifts to user-level insights within processes. By integrating task-level data from KYP.ai, you can see which steps are executed across all applications, how long each step takes, and how application performance affects overall productivity. This provides a granular view, down to individual tasks, and helps refine processes with more detailed insights.
In this case, the KYP.ai platform supports decisions around process automation and improvement. Executives can use the insights to track automation opportunities, evaluate ROI, and manage ongoing transformations. This scenario is particularly useful for assessing where further gains in productivity can be achieved by optimizing how people, processes, and technologies work together.
High-level platform architecture that outlines the integration of SAP Signavio and KYP.ai Productivity 360 platforms:
As users complete daily tasks, KYP.ai creates activity logs, without interrupting work. By capturing work-related activities across all customer-selected applications, data is gathered, and automation candidates are identified. In addition to Productivity Intelligence dashboards and recommendations from KYP.ai, SAP Signavio further extends to systems as both SAP and non-SAP, integrating transactional data to bring actionable process analytics.
By combining KYP.ai’s productivity intelligence with SAP Signavio Process Transformation Suite, organizations gain a complete understanding of their operations. This approach allows professionals to identify areas for improvement, make data-driven decisions, and manage transformation initiatives more effectively. The result is a clearer path to process optimization and a better balance between technology, processes, and people.
KYP.ai is the only productivity intelligence solution that continuously captures operational data and identifies how your workforce, processes, and technologies can best work together to perform at peak performance. Using best-in-class process, task, and technology mining, KYP.ai quantifies potential optimizations by their impact to give businesses the exact insights needed to drive transformation. KYP.ai Concierge amplifies efficiency with a unique conversational AI leveraging primary operational data to support data-driven decision-making.
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