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Syril
Advisor
Advisor
627

In business landscapes that consist of multiple managed components, it is essential that the flow of messages is seamless. Failures in message processing in a managed component may affect the business processes associated with it.

Most failures in managed components occur due to performance degradation and can be proactively fixed if detected early. One such indicator of degradation is longer processing times of messages in a managed component. 

With the High processing time events in Integration & Exception Monitoring, you can identify such instances and take corrective action before the business environment is affected. 

By configuring these events, you can:

  • Pre-empt failures and identify potential issues in your business environment before they impact operation. 
  • Identify degradation issues in the managed components before it impacts business.
  • Monitor performance issues with critical business processes.

High Processing Time Event Parameters

To set up an high processing time event, you must define the following:

High processing time event parametersHigh processing time event parameters

  • Processing time in seconds - the threshold for processing time. In this field, specify the expected processing time for messages. When the message processing time exceeds this defined period, the message qualifies for the event.
  • Lookback period in minutes - the timeframe to monitor messages. In this field, specify the timeframe for monitoring messages for this event. This timeframe is calculated backwards from the time of event calculation. For example, a definition of 10 mins implies that messages in the last 10 minutes are considered for this event.
  • Message count threshold - the minimum number of message with high processing time to create an event. In this field, specify the count of messages above which the event should be created. For example, a definition of 5 implies that when 5 or messages are detected with high processing time in the specified time frame, the event is created. The event is not created for 4 or less messages with high processing time.

The formula for a high processing time event is:

Create an event when n number of messages exceed a processing time of x seconds in y minutes.

Where,
n - Message count threshold
x - Processing time in seconds
y - Lookback period in minutes

Example

Consider the following settings: 

Message count threshold = 5
Message processing time = 10
Lookback period in minutes = 30

In this scenario, an event is created and the event action is initiated when 5 or more messages with a processing time of 10 seconds are detected in the last 30 minutes

Creating an High Processing Time Event

  1. In the event configuration screen of a managed component (services/systems or business services), choose high processing time events from the Event Name drop-down. Event selection screenEvent selection screen
  2. Configure Parameters, Filter Configuration, Group By, and Event Actions sections of the event.

For more information on how to configure these settings, refer to Setting Up Events in SAP Help Portal