SAP Cloud ALM Provisioning

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SAP Cloud ALM Overview

SAP Cloud ALM is a platform that helps your monitoring needs, whether that be for implementation, operations, or services. This covers a massive range of features and products, and can vastly help by providing a one-stop-shop of all your SAP Product monitoring needs. This post will be discussing the provisioning of SAP Cloud ALM and further blogs will discuss other topics, such as configuring Integration Suite, and other related Services. To read more about SAP Cloud ALM, here is the link to the Product Page.

Introduction

This blog is the first in a three part series that introduces how to enable SAP Cloud ALM for your Integration and Exception Monitoring needs. This first blog will discuss how to provision SAP Cloud ALM, the second blog will discuss connecting SAP Integration Suite to SAP Cloud ALM, and the third blog will discuss connecting third party incident management to SAP Cloud ALM.

First Blog - This Post

Second Blog - https://community.sap.com/t5/technology-blogs-by-members/configuring-sap-cloud-alm-for-integration-s...

Third Blog - https://community.sap.com/t5/technology-blogs-by-members/configuring-sap-cloud-alm-for-integration-a...

Provisioning

Prerequisites for request

• Requires relevant permissions for entitled customers to request SAP Cloud ALM on SAP for Me
• S-User with Edit Cloud Data Permission on SAP for Me.

You can configure users and authorizations by following the following steps

• S User is assigned to the respective customer

Steps for Provisioning

1. Open the Systems and Provisions dashboard on SAP for Me
2. Under Products Available for Provisioning, find your entitlement for SAP Cloud ALM

3. Choose Start Provisioning

4. Select the geographical region for the SAP Cloud ALM to be provisioned.

This region corresponds to the data centre for the to be provisioned SAP Cloud ALM tenant and is not currently possible to change.

5. Enter a unique subdomain name
The subdomain is a new subdomain for the SAP Cloud ALM Tenant, and will be part of the URL to access it.
It is recommended that careful consideration goes into naming the subdomain as,

•  it cannot be changed after provisioning.
• cannot be shared with other subdomain’s.
• must be unique (consider subdivisions and international divisions of your company, and possibly departments requiring SAP Cloud ALM instances)

6. Specify a SAP Cloud Identity Service

• If you don’t have an existing productive Identity Authentication tenant, a new one will e created for you. It is highly recommended to reuse this Identity Authentication tenant for other productive SAP cloud offerings.
• If you already have a productive Identity Authentication tenant, select it from the list.

7. If you agree to the terms and conditions stated in the linked order document, mark the checkbox.

8. Once you choose Submit, you can track the status of the provisioning under Provisioning Status.

9. When the status is Provisioning Triggered, SAP automatically prepares SAP Cloud ALM and creates the following entities (see also graphic below):

• A global account with the name “SAP Cloud ALM” followed by your customer number.

A global account is the realization of a contract you made with SAP. It's region-independent, and it's used to manage subaccounts, members, entitlements (including your SAP Cloud ALM entitlement), and quotas.

• A subaccount with the name “SAP Cloud ALM” that contains your SAP Cloud ALM subscription and subscriptions to the Cloud Integration Automation service and SAP Cloud Transport Management.

Subaccounts let you structure a global account according to your organization's and project's requirements with regard to members, authorizations, and entitlements.

10. A mutual trust relationship between SAP Cloud ALM and the selected Identity Authentication tenant is established. For further information, please see the documentation.

11. You receive emails containing logon information, configuration guidance, and links to support resources.

After submitting the request, you will need to wait for the tenant/s to be provisioned. This may take some time before proceeding to the following steps.

Onboarding Users into IAS

Prerequisites

• Your Identity Authentication tenant has been activated
• In your Identity Authentication tenant, you have a user with the role Manage Users
  If a new Identity Authentication Tenant was set up for you, your user has automatically received this authorization during creation of the tenant. Otherwise, the tenant administrator can assign the role to your by following the steps described in Managing Administrators in Identity Authentication.

To find the administrator of your Identity Authentication tenant, see Viewing Assigned Tenants and Administrators.

Onboarding Users into SAP Cloud ALM

After onboarding your users to your Identity Authentication tenant, you need to add them to SAP Cloud ALM and assign roles to them. 

You can add users and assign roles to them directly in the SAP Cloud ALM User Management app (recommended) or as corresponding role collections in the SAP BTP cockpit. 

Role collection in the below link: 

https://help.sap.com/docs/cloud-alm/setup-administration/role-collections?locale=en-US

Conclusion

After Onboarding Users to SAP Cloud ALM, your SAP Cloud ALM instance is provisioned, and now just needs to be configured for productive use. 

SAP Cloud ALM