Chinese Font missing in Print Preview in Fiori but works in SAP GUI

[kiranchavan0912]

Symptom :

• Chinese characters are missing from an Adobe Form when doing the Print Preview in Fiori. They do not appear at all in the PDF. Characters in other languages are still displayed in the PDF.
• When previewing the same PDF in SAP GUI, the Print Preview looks correct and the Chinese characters are displayed.
• When viewing the same PDF in Adobe Reader/Acrobat, it looks correct and the Chinese characters are displayed.

Resolution :

For the browser to be able to render the missing Chinese characters, the Chinese fonts used in the PDF should be embedded into the PDF file

This change has to be done on the ADS server which is connected to your ABAP system.

Please check the RFC name "ADS" which is type G RFC in SM59 transaction of ABAP system. In Target system settings under Host  you can find the hostname of your ADS server.

Now, you need to login to the OS level of your ADS server with <SID>ADM user and need to perform below mentioned steps.

1. Go to directory: /usr/sap/<SID>/SYS/global/AdobeDocumentServices/lib
2. Copy xfa.xci file to custom_xfa.xci

 

    3. Edit file custom_xfa.xci. Look for context block:
<pdf> <!    [0..n]    >
 <fontInfo>
  <embed>0</embed> <!   0 1   >
   <map>

Under <fontInfo> tag edit <embed> tag. Change its value from '0' to '1'.

   4. Save file custom_xfa.xci.

Reference:

https://me.sap.com/notes/0003355543

https://me.sap.com/notes/1565508

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