Hello all,
In Portugal, a common question concerns the use of credit notes versus reversals. The distinction between the two is significant and depends on the stage of the process in which they are applied, with notable implications for reporting. For a better understanding please check the differences.
Reversal Documents
Purpose:
Used to correct internal documents that were never sent to the customer.
Key Characteristics:
Use Case Example:
You created an invoice by mistake and realized it before sending it to the customer. A reversal document is the correct way to cancel it internally.
Credit Notes
Purpose:
Used to correct documents that have already been sent to the customer.
Key Characteristics:
Use Case Example:
A customer was overcharged or returned goods after receiving the invoice. A credit note is issued to adjust the amount accordingly.
✅Summary Table
Feature | Reversal Document | Credit Note |
Customer Communication | No | Yes |
Legal Reporting | No | Yes |
Printout | No | Yes |
Prefix & ATCUD | Not required | Required |
Fiscal Period | Same as original | Can differ |
Number Range | Dedicated | Dedicated |
Reference to Original Document | Not required | Mandatory |
Tax Code | Same as invoice | Different (Regulation-specific) |
Validation Rules | Minimal | Strict (materials, quantities, dates) |
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