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Just recently, Joule - our generative AI copilot turned 1!
In this one year, Joule has revolutionized the way how users interact with their business solutions, be it HR, Sales, Procurement or IT – but there was one significant piece missing: mobile access.
With our latest releases of SAP Mobile Start, you can now use Joule while being mobile. Instead of searching for the right app, opening it, and then looking for the info, you can now ask Joule in natural language.
While our teams add more and more business content/ scenarios and functions to Joule, we also plan to embed Joule into further mobile apps, like SAP SuccessFactors or SAP Service and Asset Manager.
But now, let´s have a look at how Joule within SAP Mobile Start helps you work faster, get smarter insights when you need them, and interact more smoothly with your business systems while being mobile.
The Joule mobile client is embedded within the SAP Mobile Start header bar and can be opened with a single tap from any main screen. It provides the same main functionality and content as the desktop client if the content is enabled for mobile usage.
Screenshot: SAP Mobile Start with embedded Joule
After opening the Joule client, you just enter your commands in natural language and Joule provides you with the respective answer.
Let´s have a look at three concrete examples:
Imagine you are in a meeting and need to check on your sales orders that have not been delivered so far. With Joule in SAP Mobile Start, you just ask “Show sales orders with delivery status not completed” and Joule will provide you the respective list.
Screenshot: Joule – Example open orders (SAP S/4HANA)
Or you are a consultant who is new to the role, and a customer asks you how to customize a sales order in SAP S/4HANA. With Joule in SAP Mobile Start, you just pull out your phone and ask Joule, and you will get immediately the right SAP Help pages listed.
Screenshot: Joule – Example documentation (SAP Help)
Finally, imagine you have a new team member, Maria, who has just joined from another team, and you want to quickly check when she has initially joined the company. Just ask Joule.
Screenshot: Joule – Example hiring date (SAP SuccessFactors)
Joule also allows you to navigate to other apps to get further details. Those could be web apps or native apps like the native SAP SuccessFactors app. So, if you want to learn more about Maria and her career so far, you just tap the “Profile” button and Joule will open Maria´s profile in the native SAP SuccessFactors app on your phone, with all the information about your new team member.
Screenshot: Example native app integration
To initiate a Joule conversation, you're not limited to type in the request. You can now use Siri and Siri Shortcuts to seamlessly interact with Joule - which even works better with Apple Intelligence. Simply say "Hey Siri, ask SAP. Show my sales orders with delivery status not completed" and Joule will provide you with the respective content within the app.
Joule truly changes the way you interact with your business systems – it becomes much more natural. You can articulate your business needs in natural language and Joule responds by swiftly providing seamless access to your enablement content what will help you to execute your tasks faster and in a far more convenient way.
As of today, not all your prompts and web apps are supported on the phone; but more and more Joule business skills and scenarios are added. We are also working on adding some valuable mobile-specific Joule capabilities, so stay tuned for more.
If you have enabled Joule in SAP Build Work Zone, standard edition, or SAP Start, the mobile Joule client will automatically be available in SAP Mobile Start. No additional steps are needed.
Do not miss our brand new Joule in SAP Mobile Start video: “Bring Joule Everywhere! SAP's AI Copilot is Now Available on Mobile”.
Besides bringing Joule to mobile, we have added more helpful features to further enhance your experience with SAP Mobile Start, like Personalization of the Start Screen. With the new release, you can easily move the Start Screen sections such as Insights or News up or down as they work best for you – and hide sections if you do not need them. As always, it is super easy and intuitive and will boost your productivity as you can adjust the Start Screen now, based on your preferences.
Screenshot: SAP Start Screen personalization
Finally, we have enhanced the Apps and To-Dos Screen. Now you can expand and collapse your spaces and pages section on the app screen, and we have provided an enhanced filtering experience on the To-Do screen that allows you to set multiple filters.
Screenshot: To-Dos Screen with filtering option
I hope you will enjoy those new features in SAP Mobile Start.
For further information on the new topics, please check our SAP Mobile Start documentation.
SAP Mobile Experience offers intelligent native mobile solutions that help businesses build more efficient, resilient and sustainable end-to-end processes, improving people’s work life wherever they are.
Visit SAP Mobile Experience Community Page and click “follow” to get the latest development and innovation of our solutions. We look forward to hearing about your experience with setting up the solution in your landscape; please do share your thoughts and comments below. Enter here for additional questions regarding SAP Mobile Experience Applications.
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