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Flavia_Moser
Product and Topic Expert
Product and Topic Expert
10,110

We’re excited to introduce analytical insights in Joule — a powerful enhancement to SAP’s AI copilot that puts real-time, contextual insights directly into the hands of your teams. With natural language access to harmonized business data in SAP Business Data Cloud, employees can make better decisions — faster and with greater confidence.

Introduction to Joule

Joule is SAP’s AI copilot designed to enhance the way people work. Grounded in enterprise-wide business data and SAP’s deep process expertise, Joule , speeds up decision-making, and enables users to focus on what truly matters. Through an intuitive, conversational interface, it brings the power of AI into everyday workflows — making it simple to ask, act, and deliver.

What’s New: Analytical Insights in Joule

The analytical insights feature integrates critical SAP Analytics Cloud's capabilities into Joule, allowing users to explore their data through a conversational experience. By simply asking questions in natural language, users receive instant answers presented as charts and metrics. Today, users can ask questions in English, French, German, Italian or Spanish.

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Benefits of Analytical Insights

Analytical insights in Joule deliver clear, tangible value to teams across your business:

Faster, Informed Decisions for Everyone

Empower every business user to access insights directly through natural language — no technical know-how required. This inclusive approach supports a data-informed culture at every level.

Significant Time and Efficiency Savings

Cut down time spent searching for answers by providing ready access to decision-support analytics directly within SAP business application workflows. Insights surface right where employees work, helping teams move from question to action without switching tools.

Seamless Integration with SAP Business Data Cloud

Unlock the full value with Joule’s native integration to your data in SAP Business Data Cloud. This integration ensures insights are governed, current, and compliant with your organization’s access policies.

Human-Centered Analytics

Ask questions the way you speak. Joule understands business language and turns it into visual answers, enabling more people to confidently engage with data.

Insights in Context

Access analytical insights directly within existing SAP applications, reducing the need to switch between platforms. This seamless integration ensures that insights are delivered in the context of current workflows, enhancing productivity and decision-making.

By leveraging these benefits, organizations can drive faster, more data-informed decisions, foster a data-driven culture, and achieve strategic growth through informed decision-making.

How to use Analytical Insights

Joule is designed to interpret and respond to a wide range of natural language analytical queries. Here are some examples of supported question formats:

Descriptive Questions:

  • "What is the total revenue for Q1?"
  • "Show me sales by region in 2025."

Comparative Analysis:

  • "Compare sales between 2023 and 2024."
  • "How do profits in Germany compare to France?"

Time Series Analysis:

  • "Show me sales by month"
  • "Show the trend of customer acquisitions over the last 6 months."

Top / Bottom N Analysis:

  • "Show me top 5 sales by store.”
  • "List the bottom 3 regions in terms of sales."

While Joule’s analytical insights are versatile, the actual response is based on the data made available by the data administrators, who are also responsible for the data quality.

Model Disambiguation

In environments with multiple data models, Joule helps ensure the right one is used.

Model Selection by Users: Users can specify which model to query by adding the model's name to their question. This ensures that the system retrieves data from the intended source. Alternatively, if multiple models match the user’s query, Joule will ask for their intended model.

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With analytical insights in Joule, SAP continues to empower businesses to harness the full potential of their data, fostering a culture of informed decision-making and operational excellence.

Configuring Data for Analytical Insights

Analytical insights are powered by the "just ask" feature of SAP Analytics Cloud. Here, data (models) can be indexed to make them accessible for analysis in Joule. Administrators control which models are available to their business users, ensuring that the insights provided are relevant and tailored to the organization's needs.

1. Index Models

Supported Models: Analytical insights in Joule currently supports SAP Datasphere models, which are surfaced via a tunneled SAP Datasphere connection as part of a Business Data Cloud setup. Additionally, indexed acquired models can be queried​.

Adding Models: Administrators must add relevant acquired models and SAP Datasphere analytic models to just ask through the "Manage Models" area in SAP Analytics Cloud.

2. Add additional Business Semantics to your Models

Synonym Mapping: To make queries more intuitive, administrators can define synonyms for model entities and dimension values. This helps users ask questions in familiar business terminology, such as mapping "revenue" to "total sales"​.

Rules for Context-Aware Responses: Rules can be defined to adjust answers when the query lacks explicit context. For example, if a user asks, "Show me client visits and travel expenses," the rule can automatically add "by sales agents" for a more relevant response​.

3. Manage Access & Rollout

Only models indexed by administrators are accessible through Joule. All interactions are observing the data security and compliance defined by SAP Business Data Cloud.

For detailed guidance on just ask, visit:
Initial Release of SAP Analytics Cloud Just Ask

Pre-requisites

To activate analytical insights in Joule the following is required:

  • Joule Entitlement
  • SAP Build Work Zone
  • SAP Analytics Cloud Enterprise license*

This feature is already available to SAP Analytics Cloud fast-track customers. For SAP Analytics Cloud standard release customers it will be available with the Q2 2025 QRC release.

Configuration of Analytical Insights on your system

You can find a blog describing the steps for setting up analytical insights on your system here:
Setup Guide

Roadmap

The analytical insights feature in Joule will support SAP Datasphere live data sources outside of SAP Business Data Cloud in the future. Further, additional languages will be supported. We also continue investing in the natural language understanding, so that more complex or semantically rich questions can be answered.

*Analytical insights in Joule is not available when access to SAP Analytics Cloud is granted via licenses for SAP LOB applications in embedded analytics scenarios

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