How to send a mail from SAP Cloud Platform Integration

[andreas_quenstedt]

Update 23-Mar-2021:

The option (3) described in this blog is not supported by SAP anymore. The service "SAP Live Link 365 for E-mail" has been deprecated, existing customers have been informed.

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Many of our customers would like to send mails from their Integration Flows, especially in the context of error handling.

As of today there are 3 options to achieve this.

1. Connect via the mail receiver adapter to a cloud based mail server. Please check our documentation for detailed configuration options.


2. Connect via the mail receiver adapter and the SAP Cloud Connector to your OnPrem mail server. I described this option in my previous blog "How to connect via SAP Cloud Platform Integration to my On-Premise mail server".


3. Send mails via the SAP Cloud Platform service "SAP Live Link 365 for E-mail".

I will elaborate on option (3) in this blog as it seems not well known yet. SAP Live Link 365 for E-mail is a commercial mail gateway service on SAP Cloud Platform. It exposes a REST API's which are documented here.

If you would like to get more information or commercial details please don't hesitate to mail sapdigitalinterconnect@sap.com.

Once you subscribed to the service you will get

• the API endpoint information


• your credentials


• your mail sender ID / customer domain

For my test example I got

• URL = https://multichannel-pp.sapmobileservices.com/email/caas_email15327/notifications


• User & password for basic authentication


• Sender ID = HCI01@test.sapmobileservices.com

Now all I have to do is to

• deploy a credential for basic authentication with the user and password I got


• create a JSON payload according to the API specification


• send it via the http adapter with basic authentication to the endpoint

In my simplistic Integration Flow I use the content modifier to create the JSON payload.





My complete JSON sample looks as follows:

{

    "SAPnotification":

        {

            "channelPreferences":"EMAIL",

            "recipients": ["email:andreas.quenstedt@sap.com"],

            "contentTextType": "text/plain",

            "contentText":"Greetings from SAP Cloud Platform Integration",

            "contentTextEncoding": "NONE",

            "sender":"HCI01@test.sapmobileservices.com",

            "configuration":

                {

                    "email":

                        {

                            "replyTo":"DoNotReply@sap.com",

                            "senderName":"IFlowForMailTest",

                            "subject":"This is a mail from SAP Cloud Platform Integration"

                        }

                }

        }

}

Also the http adapter settings are straightforward:



Once I deploy my Integration Flow I receive the following mail:



So the usage of the SAP Cloud Platform service "SAP Live Link 365 for E-mail" is simple. I hope you may consider this option in future where appropriate.