🚀 Discover the Future of Transformation, AI, and Customer Support at SAP Sapphire 2025 in Orlando

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From May 19–21, 2025, SAP Sapphire in Orlando promises an exciting lineup of insights, innovations, and real-world stories designed to inspire and empower. Whether you're leading a digital transformation, optimizing support processes, or exploring new technologies or product features, this year’s sessions offer practical strategies and firsthand experience from SAP experts and customers alike.

We’re particularly excited to highlight a curated set of sessions focused on business transformation, AI-powered support, SAP Cloud ALM, clean core journeys, and smooth customer onboarding. You’ll hear from industry leaders, customer voices, and SAP experts on how the integrated toolchain, agentic AI, and cloud innovation are shaping the next generation of enterprise success.

Mark your calendars and plan your visit—these are sessions you won’t want to miss.

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📅Highlighted Sessions at SAP Sapphire 2025 – Orlando

Monday, May 19

ASUG102 Pre-conference [08:00 AM- 05:00 PM]
Planning Your SAP S/4HANA Journey: From Cloud Choices To Change Management
Streamlining Transformation with SAP’s Integrated Tool Chain | SAP Cloud ALM | SAP LeanIX | SAP Signavio
Anurag Barua, Carsten Heinz, Vijay Prakash

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Tuesday, May 20

SER1652 | 11:00am–11:20am
Redefining support with AI-enabled self-service and enhanced productivity
Tarun Luthra

SER1653 | 11:30am–11:50am
Accelerating success: Unlocking value with smooth customer onboarding
Tom McKie

SER1654 | 01:00pm–01:20pm
Maximizing business value with AI-driven support tools
Jens Trotzky

SER1655 | 01:30pm–01:50pm
Achieving a clean core with a RISE with SAP journey
Sören Ruder

SER2698 | 01:30pm–01:50pm
Data-Driven Cloud Journeys: Smarter Strategies for a Seamless Transition
Thorsten Spihlmann, Michael Bradshaw

SER1558 | 02:00pm–02:20pm | Spotlight Session
Thriving in holiday peaks: How AI transforms system resilience
Stefan Steinle, Donavan Marchywka (Carhartt), Roberto Lema (SWGS)

SER2210 | 02:00pm–02:20pm
Preventing disruptions before they happen: Smarter support for sales
Tarun Luthra

SER1656 | 02:30pm–02:50pm
Streamline your RISE with SAP journey with the power of SAP Cloud ALM
Sören Ruder, Tonja Kehrer

SER2114 | 03:00pm–03:20pm
From “A” to “Impact”: Measuring business value with AI
Jens Trotzky

SER2096 | 03:00pm–03:20pm
Panasonic North America: Monitoring custom apps with SAP Cloud ALM
Sören Ruder, Matthew Simoncini (Panasonic)

ASUG ERP2352 P7YQ9LZM7W | 03:00pm–03:40pm
Empower Your Business: Revolutionize SAP S/4HANA with AI and ISLM
Markus Winter, Priti Dhingra

SER2106 | 03:30pm–03:50pm
Using AI and data-driven insights for a smooth customer support experience
Mohammed Ajouz

SER2209 | 04:00pm–04:20pm
Safeguarding operations during the smooth transition to SAP S/4HANA Cloud
Kristin Alexandrova

SER2207 | 04:00pm–04:20pm
Streamlining migration to SAP S/4HANA with lean selective data transition
Thorsten Spihlmann

ASUG BTP2095 RB4YPGQR67 | 04:00pm–04:40pm
Adopt Clean Core with SAP Cloud ALM and SAP BTP Extensions
Tim Steuer, Deepti Patil

ASUG SER2097 W9ZQ5VYWPN | 04:00pm–04:40pm
AI-Powered Support: Preventive Risk Mitigation
Tarun Luthra, Bharath Ramamurthy

SER2208 | 04:30pm–04:50pm
Implementing independent solutions with AI-driven self-service tools
Anna Withum

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Wednesday, May 21

ASUG ERP2914 6B8N67WDBN | 11:30am–12:10pm
Ask us Anything: AI-infused Customer Support from SAP
Geoff Scott, Stefan Steinle

SER2206 | 11:30am–11:50am
Using AI & data-driven insights for seamless customer support
Mohammed Ajouz

ASUG ERP2254 ZVY8YRL9A9 | 01:00pm–01:40pm
Moving from SolMan to SAP Cloud ALM – What You Need To Know!
Benjamin Schneider, Tonja Kehrer

ASUG FIM2255 AVW5RQLZVX | 02:00pm–02:40pm
SAP solutions for quote-to-cash management: get onboard!
Paula McGuire, Johnny De Sousa Miranda

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💡Why These Sessions Matter

From accelerating onboarding to redefining support through AI, SAP is offering a future-ready toolbox for customers to innovate, scale, and thrive. This year’s sessions dive deep into real customer stories, best practices, and the technologies powering the clean core, all backed by SAP’s powerful cloud and AI capabilities.

There’s something here for you!

See you in Orlando! Let’s connect, learn, and lead the next wave of transformation together.