Solution Manager Update - To busy to Improve?

[Former Member]

When it comes to improving our own IT processes we often find ourselves too busy reacting to our customer needs to start. A potential solution to this conundrum is to apply Agile thinking to kick start your journey. By identifying a low risk Pilot Project and delivering business benefit within 4-6 weeks you can start driving improvements in your service to the business.

	Agile Approach	Solution Manager – ALM	Eg Pilot Project – Technical Monitoring
1	Identify pain points and assign value/complexity	Align with ALM Processes	Users complaining of poor system response – ALM Operate – Availability Management
2	Discover - Identify quick win (low complexity/high value)	Identify best fit from EGI catalog, Value Maps, Best Practices, Continuous Quality Checks	Review Technical Monitoring and Alerting Value Map. Identify specific monitoring scenario.
3	Start -  Select scenario and define scope	Ensure selected EGI pre-reqs are met	Meet the Expert Session -  Intro to Monitoring and Alerting EGI - Solution Manager Basic Configuration - 29th Sep
4	Deploy - 4 week implementation cycle	Schedule resource and complete Meet the Expert/EGI sessions	Complete system configuration in PRD and test scenario
5	Run - Evaluate/Lessons learned	Monitor success and follow-up activity	Confirm benefit and plan next innovation (4-6 week Project)

So stop being too busy and take some time to identify your top pain points and start a Pilot Project now.

Free EGI’s – North America Schedule for September 2014 :

Online schedule for Expert Guided Implementation sessions

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Tool & Process Setup on SAP Solution Manager 7.1

• Tool & Process Setup: Basic Configuration of SAP Solution Manager 7.1 - 29^th Sep to 3^rd Oct
• Tool & Process Setup: Change Control Management III: Change Request Mgmt - 22^nd to 25^th Sep
• Tool & Process Setup: Custom Development Management Cockpit - 15^th to 18^th Sep
• Tool & Process Setup: Job Scheduling Management - 15^th to 19^th Sep
• Tool & Process Setup: Roles and Authorization Concept - 15^th to 19^th Sep
• Tool & Process Setup: SAP Solution Manager 7.1 Roadmap - 19^th Sep
• Tool & Process Setup: Solution Documentation I: Basic, Initial Upload, Verification - 30^th Sep to 4^th Oct
• Tools & Process Setup: Business Intelligence Monitoring & Troubleshooting

Guided Self Service Execution (Also run as an EGI on below dates):

• Data Volume Management (DVM) - 22^nd to 26^th Sep
• Performance Optimization (PERF) - 15^th to 19^th Sep
• SAP HANA (2 of 6) - Database Administration and Operations - 8^th to 12^th Sep
• SAP HANA (3 of 6) - Advanced Database Monitoring - 19^th to 26^th Sep
• SAP HANA (6 of 6) - Profitability Analysis - 29^th to 3^rd Oct
• SAP Mobile (2 of 5): SAP Fiori - 15^th to 19^th Sep & 29^th Sep to 3^rd Oct
• SAP Mobile (4 of 5): App Development - 15^th to 18^th Sep
• SAP Solution Manager 7.1 configuration SAP BusinessObjects BI 4 - 15^th to 19^th Sep & 29^th Sep to 3^rd Oct
• Security Optimization Service (SOS) - 22^nd to 26^th Sep

Meet the Expert:

• BI4.1 Suite Interactivity for Productivity - 10^th Sep
• BI41 WebIntelligence & Java Runtime Best Practices - 10^th Sep
• BI41 WebIntelligence – How To Address Common Issues When Reporting Off of SAP BW - 8^th Sep
• Expand Your SAP ERP into the new SAP Cloud Applications - 24^th Sep
• L2: Integration Orchestration - 25^th Sep
• L2: Advanced Engines - 30^th Sep

North America Schedule for October 2014:Tool & Process Setup on SAP Solution Manager 7.1

• Tool & Process Setup: Basic Configuration of SAP Solution Manager 7.1 - 20^th to 24^th Oct
• Tool & Process Setup: Technical Upgrade of SAP Solution Manager to 7.1 - 6^th to 10^th Oct
• Tool & Process Setup: Change Control Management I: CTS+ - 7^th to 9^th Oct
• Tool & Process Setup: Change Control Management III: Change Request Mgmt - 13^th to 16^th Oct
• Tool & Process Setup: Custom Code Quality and Clones - 6^th to 8^th Oct
• Tool & Process Setup: Custom Development Management Cockpit - 6^th to 9^th Oct
• Tool & Process Setup: SAP Solution Manager 7.1 Roadmap - 3^rd , 13^th , 14^th , 31^st Oct
• Tool & Process Setup: System Monitoring & Reporting - 28^th to 31^st Oct

Guided Self Service Execution (Also run as an EGI on below dates):

• Data Volume Management (DVM) - 6^th to 10^th Oct
• SAP HANA (1 of 6) - Monitoring and Troubleshooting - 27^th to 29^th Oct
• SAP HANA (5 of 6) - Data Modelling - 6^th to 10^th Oct
• SAP Mobile (3 of 5): Enterprise Mobility Management - 6^th to 8^th Oct
• SAP Mobile (4 of 5): App Development - 20^th to 23^rd Oct
• SAP Mobile (5 of 5): System Operations - 13^th to 16^th Oct
• SAP Solution Manager 7.1 configuration SAP BusinessObjects BI 4 - 1^st to 3^rd Oct

Meet the Expert:

• L2: Migration & SAP HANA - 15^th Oct
• Selecting the right BI Client - 2^nd Oct
• L2: User Experience - 8^th Oct