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rohini_potham3
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  1. Create an API Provider for Open connectors Service Now instance using Type “Open Connectors”

 

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  1. Create a proxy using API provider created in step1

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rohini_potham3_2-1748352000541.png

No policies created on API Proxy, as we are going to pass Authorization on header in postman

  1. Create a product & add API proxy to the product

rohini_potham3_3-1748352000543.png

  1. Create an application in developer HUB with product created in step3 & fetch APP key & Secret for authentication purpose.

rohini_potham3_4-1748352000544.png

 

Testing:

  1. Use the PROXY endpoint along with the resource path to call. Use the API key & secret as authentication. Use the authorization in header for Open connectors

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  1. Get incidents from Open connector Instance of Service Now:

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Try to fetch the same from Postman as well using the suffix part of the URL to call incidents resource (/incidents)

rohini_potham3_8-1748352000559.png

Regards,

Rohini Potham