Automating Meeting Insights into SAP BPA

[lporta]

How the extension works today:

1 - A SAP BPA flow triggers a small Python script.

2 - The script ingests a Word document transcript of the meeting.

3 - It sends the text to the OpenAI API, which returns a structured JSON with detected intents and action items.

4 - BPA bot reads the JSON and sends follow-up e-mails that execute specific requests voiced during the meeting — e.g., "Please check the status of ticket 90010," "Request an updated ETA from the printer-services vendor," etc. (not recap e-mails, which SAP Joule already covers). Future iterations will also create SAP objects such as tasks, quotations , purchase requisitions directl and etc.

Expected value:
Once operational, the assistant could save several hours of manual coordination per meeting, especially in management sessions where follow-up actions tend to be numerous and cross-functional.

Next milestone:
I plan to evolve the add-on into a real-time companion to SAP Joule by:

Capturing live audio transcripts instead of relying on Word uploads;

Enriching context with CRM/BTP data before inference;

Feeding the final JSON back into SAP Build for straight-through processing across multiple languages.

Combined with SAP Joule, this would complete the full loop: listen → understand → act → monitor.

I’d appreciate your thoughts on the architecture, technology and positioning before moving to a wider pilot. At the moment I think SAP Joule coud send events after meetings, or executions to BPA, so the bot will be able  to be trigerred.

What I need from you

I’m looking for feedback on the project’s overall architecture and guidance on the best SAP BTP technologies to use.
SAP has announced that Joule will soon integrate with Copilot, so I’d also like your view on whether we should eventually replace GPT with Copilot.
In short, is the idea solid, what existing BTP services or components can we leverage today, and how should we evolve the solution for the future?

Lets create Julio hahahah the Husband of Joule.

Workflow:

For full explanation watch te following video:

https://www.youtube.com/watch?v=oyvg3O-acaw