2010 Jul 27 11:24 AM
Dear Experts,
we installed SuPM 1.0 on our demo system, following the installation guide, we successfully completed ALL tasks related to installation and post-activities. We are trying to create a new KPI (Actions->new->new KPI) but a warning appears: "User has read-only access". So we aren't able to create a new KPI.
We are also trying to create a new Conversion Factor (Application Setup -> Conversion Factor), but "Add Factor" button is disabled.
Look at the logs, we can see the following errors/warnings:
"No permanent user assignment found for the given date"
"No role group data maintained"
"No hierarchy maintained for object type"
"User has read-only access"
How is possible? we assigned to the SR users all the roles and the portal groups specific for SuPM
Thanks in advance,
Dario
2010 Jul 27 9:21 PM
Hi Dario
Please check whether the following roles are assigned for the user in backend.
SAP_XA_SR_CENTRAL
SAP_XA_SR_REGIONAL
SAP_XA_SR_USER
Also maintain the additional settings under IMG SuPM->General->Maintain Additional Settiings by specifying the user there.
Thanks and Regards
Debraj Roy
RIG
2011 Jun 18 7:54 AM
Hello,
Please use the following document for more assistance on this.
Regards,
Harsh