The application is not configured properly for the user <Some user> in SuPM

[former_member211727]

Hello Experts,

We have implemented SuPM 2.0 in our landscape. The system is NW 7.02 and ERP 605. The JAVA stack is NW 7.02

The connection between ABAP and JAVA stack is established. The SSO is workng fine

The components installed are :

SR_CORE 200 SP09

OPMFND  210 SP08

ANASUSTUI 200 SP09

OPMFNDUI 400 SP09

The SuPM user is assigned all the SuPM related roles as mentioned in the Security guide. However, when the User clicks on SuPM link the following error is displayed:

The application is not configured properly for the user <Some user> in SuPM

Please see the contents of the default.trc file:

#
#1.5 #0050569C23D6007F0000000F00000B640004D1861C805D42#1356273840712#com.sap.portal.com.sap.xapps.analytics.aui.data#sap.com/irj#com.sap.portal.com.sap.xapps.analytics.aui.data.error(Throwable)#KRAJENDRAN3#7754##AF34B9E94D0D11E2A1E9000000D0D77A#af34b9e94d0d11e2a1e9000000d0d77a-0#af34b9e94d0d11e2a1e9000000d0d77a#SAPEngine_Application_Thread[impl:3]_35##0#0#Error#1#/Applications/AUI#Plain###java.lang.NullPointerException#
#1.5 #0050569C23D6007F0000001000000B640004D1861C8060FA#1356273840712#com.sap.portal.com.sap.xapps.analytics.aui.core#sap.com/irj#com.sap.portal.com.sap.xapps.analytics.aui.core#KRAJENDRAN3#7754##AF34B9E94D0D11E2A1E9000000D0D77A#af34b9e94d0d11e2a1e9000000d0d77a-0#af34b9e94d0d11e2a1e9000000d0d77a#SAPEngine_Application_Thread[impl:3]_35##0#0#Error##Java###"Error occured from Portal Component."
[EXCEPTION]
{0}#1#java.lang.NullPointerException
at com.sap.xapps.analytics.aui.data.bics.BicsApplication.getMessagesAndClear(BicsApplication.java:108)
at com.sap.xapps.analytics.aui.data.bics.BicsDataSource.getMessagesAndClear(BicsDataSource.java:108)
at com.sap.xapps.analytics.aui.data.bics.BicsDataService.fillReturnValue(BicsDataService.java:84)
at com.sap.xapps.analytics.aui.data.bics.BicsDataService.fillReturnValue(BicsDataService.java:97)
at com.sap.xapps.analytics.aui.data.bics.BicsDataService.updateCubeMetadata(BicsDataService.java:218)
at com.sap.xapps.analytics.aui.data.bics.BicsDataService.getAllCubeMetadata(BicsDataService.java:170)
at com.sap.xapps.analytics.aui.data.resources.MetadataResource.getValue(MetadataResource.java:25)
at com.sap.xapps.analytics.aui.core.RequestProcessor.processRequest(RequestProcessor.java:141)
at com.sap.xapps.analytics.aui.core.RequestProcessor.processRequest(RequestProcessor.java:171)
at com.sap.xapps.analytics.aui.core.FrontController.doPost(FrontController.java:80)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sapportals.portal.prt.core.broker.ServletComponentItem$ServletWrapperComponent.doContent(ServletComponentItem.java:110)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:545)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:434)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

#
#1.5 #0050569C23D6007F0000001200000B640004D1861C8061E9#1356273840713#com.sap.portal.com.sap.xapps.analytics.aui.core#sap.com/irj#com.sap.portal.com.sap.xapps.analytics.aui.core.error(String, String[], Throwable)#KRAJENDRAN3#7754##AF34B9E94D0D11E2A1E9000000D0D77A#af34b9e94d0d11e2a1e9000000d0d77a-0#af34b9e94d0d11e2a1e9000000d0d77a#SAPEngine_Application_Thread[impl:3]_35##0#0#Error#1#/Applications/AUI#Plain###"Error occured from Portal Component."#
#1.5 #0050569C23D6007D0000000F00000B640004D1861CA6D0B6#1356273843232#System.err#sap.com/xapps~analytics~ps_ear#System.err#Guest#0##31DFB2694D0F11E2AB7A000000D0D77A#31dfb2694d0f11e2ab7a000000d0d77a-0#31dfb2694d0f11e2ab7a000000d0d77a#SAPEngine_Application_Thread[impl:3]_4##0#0#Error##Plain###Get Role Error: RABAX occurred on server side #
#1.5 #0050569C23D6007A0000000800000B640004D1861CB3F013#1356273844091#System.err#sap.com/xapps~analytics~ps_ear#System.err#Guest#0##326741D14D0F11E28109000000D0D77A#326741d14d0f11e28109000000d0d77a-0#326741d14d0f11e28109000000d0d77a#SAPEngine_Application_Thread[impl:3]_8##0#0#Error##Plain###Get Role Error: RABAX occurred on server side #
#1.5 #0050569C23D600780000000E00000B640004D1861CBD8475#1356273844719#System.err#sap.com/xapps~analytics~ps_ear#System.err#Guest#0##323088734D0F11E2AD35000000D0D77A#323088734d0f11e2ad35000000d0d77a-0#323088734d0f11e2ad35000000d0d77a#SAPEngine_Application_Thread[impl:3]_37##0#0#Error##Plain###ObjectPersistData Error: RABAX occurred on server side #

In the ABAP stack, the ST22 shows the following error whenever the SuPM link is accessed.

Category              ABAP Programming Error

Runtime Errors        UNCAUGHT_EXCEPTION

Except.                CX_SOAP_SEQ_SCD_ERROR

ABAP Program          CL_SOAP_SCHEDULER_QRFC_NEW====CP

Application Component  BC-ESI-WS-ABA

Any inputs ??

Thanks

[Former Member · Accepted solution]

Hi,

Have you assigned the NetWeaver Portal permissions (section 4.4 in the

Installation and Upgrade Guide - SAP BusinessObjects Sustainability Performance Management

2.0)?