Yard Logistics: Self Check-In: Empty Error Message when SAP GUI/Launchpad is set to Language "DE"

[SandraBittner]

Hello Community, 

I have an issue with the Self Check-In App in Yard Logistics.

Two different system behaviours:

• SAP GUI/Fiori Login Language: EN (English)
  • Open Self-Check-In App
  • Choose Language German or English in Self Check-In App
  • Self-Check-In works without Error message

• SAP GUI/Fiori Login Language: DE (German)
  • Open Self-Check-In App
  • Choose Language German or English in Self Check-In App
  • Type in Number of Yard Order
  • Go to Next Step
  • Register New Driver
  • Type in Forename and Surname of Driver 
  • Go to Next Step
  • Enjoy this Error Message: 

My guess is, that somewhere a translation or customizing regarding the german language is missing. But I couldn't find anything. Another guess is, that it could be a system setting, because the system language is the problem not the language in the app itself. 

Any ideas for a solution? Or any ideas where I could check settings?

Many greetings, 

Sandra

[Ajit_Routray · Accepted solution]

Hi @SandraBittner,

My Guess first: Language DE

Additionally I would suggest to activate log to fix the below issue, i agreed with your assumption.

Tcode: /SCWM/ACTLOG - Activate Application Log

Please let us know if any questions...

Kind Regards,

Ajit

[SandraBittner · Accepted solution]

Hello Ajit,

many thanks for your reply. 

The SPRO Point you mentioned is well customized. Both languages - Germand and English - are correct. 

I customzied the /SCWM/ACTLOG, but unfortunately can't see an error message. 

Do you have any other ideas?

Many greetings, Sandra

[Ajit_Routray · Accepted solution]

Hi Sandra,

Add below parameter for details message.

Tested in my sandbox, found below area where you need maintain entries.

Login into German then SPRO then fill the below if you need that

Questionnaire used then standard text must be in the operating language. 

Kind Regards,

Ajit

[SandraBittner · Accepted solution]

Hej Ajit, thanks for your reply. SPRO "Assign Label and..." is correct. I used the parameter you mentioned, but system does not log anything regarding this empty error message. We will now debug it. It's very mysterious. I will come back to you as soon as we have (hopefully) a result. Many Greetings, Sandra

[SandraBittner · Accepted solution]

Hello Ajit,

we solved this issue - for today. Hope it won't happen again. We found out, that everything worked out well with another user. So a problem in settings or SPRO could be excluded. We found the Error message here /IWFND/ERROR_LOG. But after we knew, that another user is fine, we tried to empty the cache of my browser and - suprise - everything works now. We couldn't find the real source and hope it was a single system behavior. 

Many thanks for your time and answers. 

Greetings, 

Sandra

[Ajit_Routray · Accepted solution]

Hi Sandra, I was about say that Happy to hear that you fixed already 🙂

You have changed Customizing settings for the self check-in app but you still see the old version in the target system The target system's client cache needs a refresh for your user. Therefore, start transaction SA38 and run the report /UI2/INVALIDATE_CLIENT_CACHE

https://help.sap.com/docs/SAP_YARD_LOGISTICS_FOR_SAP_S_4HANA/6b743a3f2b1a4cf3a2b8941d22a4b5c2/201f02...

Kind Regards,

Ajit