Why is the Inventory Recount not in the queue?

[jan_1904]

Hello everyone,

I tried to recount the physical inventory document. When I am in the RFUI I can't find the warehouse task. The only way to get to the document is by entering the warehouse task number in the RFUI Inventory Section on "Choose Manually". When I check the mon on ressourcemanagement, I can see that the Warehouse task is inside the right queue. There is not other open warehouse task so it should find the inventory document immediatly when getting a task systemwise. In the customizing I have made the right settings as well for the recount. When I do the normal inventory the task is found with the rfui. Only the recount is the problem. What am I missing? Thanks for the help.

[NorbertM]

Hello Jan,

Have you configured the recount Queue determination?

Norbert

[jan_1904]

Hello Norbert,

yes I have. As you can see in the small screenshot I have assigned the same queue for the normal count and the recount.

Jan