Values are not properly populated against business step in OER under event messages

[Former Member]

Query the serial number in OER;T code (/SAPTRX/EM_START - Search ) to view the business steps and its related ID Observed in event under event messages tab which are not in sequence, May I know what would be the route cause?

[Former Member · Accepted solution]

Hi Nandish,

I guess you will have to provide some more information regarding your issue, e.g. screenshot from the event messages tab. What do you mean with "are not in sequence"?

Best regards, Daniel

[Former Member · Accepted solution]

Sorry cant give complete data, please find the reference screen.

[Former Member · Accepted solution]

Hi,

this is correctly sorted for Actual Date and Time.

Which sorting order would you expect?

Best regards,

Steffen

[Former Member · Accepted solution]

Hi Steffen,

In Column ID Observed in Event, Serial numbers are shifted down, It has to appear against each business step which is failing here 😞

Regards

NTG

[Former Member · Accepted solution]

Hi NTG,

if the standard sorting routine does not fit to your scenario you can overwrite it with BADI /SAPTRX/BADI_EH_S and method AFTER_GET_DATA_DISP.

The data is in table CONSOLIDATEDEVENTS. This table you can sort to your needs.

The standard logic sorts in your case on Actual Date/Time.

Best regards,

Steffen

[Former Member · Accepted solution]

Hi Steffen,

I am checking on the BADI with the help of technical team,. Will update the outcome

Regards

NTG

[Former Member · Accepted solution]

Nandish:

By Looking at the screen picture you posted here, I think you have a situation described in OSS Note 2230508 - WDA UI: Too many events displayed .

We had a similar issue where some contents of Event lines are shifter to new lines. As note symptom described "They appear like incomplete copies of other, valid event entries." and I describe OER/EM on BOGO (Buy One Get One) promotion for events. Our issue was resolved with this OSS note implementation. If you decide to implement this note, pay close attention to pre-requisite notes and side-effects.

Best regards,

Prajakta

[Former Member · Accepted solution]

Hi Nandish,

ID observed in event column should correctly mapped in all same events row.  I think GS1 AI SSCC 18 serial number that is concatenate with AI code Prefix (00).  This is serial shipping container barcode which updated in each GS1 specific events.

If my above understanding correct, then it should update and display correct in each row.  It looks like overview screen not display correctly of your event handler event message data.

Can you go to /SAPTRX/EH_LIST and check event message and post a screen shot how it displays in EH_LIST ID observed in event column.

Let me know where and how you configured this ID observed in event column also.

Regards

GGOPII

[Former Member · Accepted solution]

Hi NTG,

I am looking the config now and looks like it should show in same line as you have already done config in User profile -> Display Profile -> Event Display Details e-g PTA10_ID_OBSERVED_ID, All Screens, Seq Table 6 and Seq Det 7.

It looks to me a bug in the code or any client specific custom logic implemented in WCL broken the screen.

Can you create SAP OSS note message and give a number here?  Steffen/Daniel can look at this issue and advise you.

Regards

GGOPII

[Former Member · Accepted solution]

Hi Nandish,

did the above mentioned note 2230508 solve the issue?

Best regards, Daniel

[Former Member · Accepted solution]

Hi Daniel,

Yes the note was implemented successfully (2230508 ), We got expected results 🙂 Thanks for everyone and to specially Prajakta for suggesting the right  note.

Regards

NTG

[Former Member · Accepted solution]

Yes its resolved with note 2230508 🙂

[Former Member]

Hi,

could you post a screenshot to show what you mean with not in sequence?

Best regards,

Steffen