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Unable to hide/disable irrelevant pages in Field service management

yahluwalia
Explorer
0 Kudos

Hi,

I am unable to disable pages/modules which are irrelevant to my client. In the screen configuration, the active field is deactivated, but i still see these screens on Desktop/Mobile. I am trying to hide the following pages in FSM

1. Service contracts (On desktop)

2. Purchase orders (On Mobile- Android)

3. Reports (On mobile)

Following on already given answers, just to make it clear - what you are referring to is known as "Modules" in FSM mobile clients and this has no connection with screen configuration, which is a way how the screens are displayed, not "if" they are displayed in menu. So what you need to do is go to Admin and:

- find a user group of users that you wan't to not have the ability to view those modules

- go to Admin Policy Groups and find that group then edit it

- in UI Configuration tab you need to find:

* REPORTDATA for Reports

* PURCHASEORDER for Purchase Orders

* SERVICECONTRACT for Service Contracts

and uncheck the VISIBLE option for them. Please be aware, that this will affect all clients - both mobile (iOS/Android) and desktop (Windows). It's not possible to configure modules visibility base on the client type.

yahluwalia
Explorer
0 Kudos

Thanks krzysztof_szalach, This was helpful 🙂

Accepted Solutions (1)

Accepted Solutions (1)

saffuanaroff
Explorer
0 Kudos

Hello, you may remove the visible option on the policy group (user group) in the UI configuration

yahluwalia
Explorer
0 Kudos

This worked, thanks!

Answers (1)

Answers (1)

yahluwalia
Explorer
0 Kudos

To further add to the above question, Currently these screens are not active. still see them on the application

r_barabas
Explorer

Hi Yaksh

When a custom screen configuration is inactive, the default, hardcoded screen configuration is applied instead. The screen is still there.

See Saffuans excellent reply on how to actually hide a screen / module.

Best regards

Raphael Barabas