Unable to Create WT for Returns Delivery, item shows as Blocked in WH but not actually blocked.

[Lakshmi_Priya96]

Hello Experts,

Outbound delivery created for a Supplier Return.

4 items created Warehouse Tasks, but 1 item did not.

That item shows as Blocked in Warehouse on the Warehouse Request, even though in Warehouse Monitor the stock is not actually blocked. 

Can anyone suggest a solution why the stock is showing as blocked? I can see the stock in Warehouse Monitor in Unresected.

Thanks & Regards,

Lakshmi Priya.

[Chris1973]

Hi @Lakshmi_Priya96 

Thank you for your question.

Based on your description, the issue is typically related to a mismatch in stock type assignment, stock lock status or availability group configuration for that particular item.

Check the following:

• If the Item was assigned to a stock type or availability group in the delivery document that does not align with the actual quant status
• Check the Warehouse Request or outbound delivery rules that might block picking or task creation.
• Make sure there are no hidden reservation, open transfer or other system-imposed reasons that block the process for the item despite its availability.
• Make sure there are no inconsistency in the stock synchronisation which may cause wrong stock pictures.

Recommendation

If all those are correctly done, try manually releasing or processing the Warehouse Request item using the EWM Monitor apps.

Consult the following links for more details.

Creating and Processing Outbound Deliveries

KBA 3459570 & KBA 3126573 

I hope this provides the desired insight. Happy to answer any further questions.

Best regards

Chris